One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,389 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The driver was courteous, helpful and knowledgeable”

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Posted 2 months ago

“Polite, professional, friendly and did a very quick job.”

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Posted 2 months ago

“I was updated all the way through to the end”

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Posted 2 months ago

“Quick response - The recovery driver (BA3) called me when enroute to let me know how long he would be - and took my car from where it broke down to the garage without any hassle.”

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Posted 2 months ago

“The process of arranging recovery was easy and quick. Mark l, the recovery man, informed me when he would be arriving and was true to his word. He got my car up on the loader and to the garage in an amazingly efficient way. Mark was polite, cheerful and personable. In the past, I have always been a member of the AA and had to wait hours for recovery. Never again, I will stick with your recovery assistance. Thank you to the polite and caring person on the phone, and special thank you to Mark who gave me outstanding service.”

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Posted 2 months ago

“Good once the breakdown had been logged. Euroroute were great; good communication, quick and efficient pick-up and drop off at my preferred garage. On the other hand the on-line logging system was cumbersome and slow (which website, needed password, couldn't complete the operation) and in the end I was directed to call the number back. I lost 20 minutes.”

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Posted 2 months ago

“Although it took longer than originally expected, we were kept updated throughout. As the issue was our fault, we were just happy to be able to get sorted.”

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Posted 2 months ago

“Prompt response got in touch online responded within 5 minutes arrived within estimated time and remedied the problem without any fuss”

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Posted 2 months ago

“A very easy and efficient booking process and the guy who turned up was equally so. Very helpful and good service.”

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Posted 2 months ago

“Fast, reliable abd the driver was kind and polite.”

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Posted 2 months ago

“The driver came and took my van from where it broke down to the garage without any hassle.”

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Posted 2 months ago

“It didn't really. We were able to fix the problem ourselves. So didn't need them in the end. They were on their way to us but we managed to cancel the call”

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Posted 2 months ago

“Chris was very timely, cheery and looked around car and gave advice on other potential future issues. Thansk”

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Posted 2 months ago

“Very efficient and friendly service.”

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Posted 2 months ago

“Got my car going again.”

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Posted 2 months ago

“Great service Arrived before ETA😃😃”

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Posted 2 months ago

“Very helpful on the initial contact by phone. Recovery took place within an hour of the phone call- I did expect it to be longer as I was in a safe place with no passengers. Driver was friendly and polite and loaded car on to low loader and then took it to nominated garage without any issue. Couldn't have asked for a better service.”

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Posted 2 months ago

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Posted 2 months ago

“Help and support excellent The recovery driver was amazing he was sympathetic and couldn’t do enough to make our journey relaxed in meeting our needs the driver was named Martin”

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Posted 2 months ago

“Man was on time and very polite and also found my puncture site for me and put wheel back into boot give him 5 stars”

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Posted 2 months ago

One Call Rescue is rated 4.6 based on 3,389 reviews