One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.65

4.7 Rating 3,917 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 3,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

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“Very polite helpful efficient young man took my car to the garage yesterday. Would definitely recommend One Call Rescue”

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Posted 4 months ago

“Recovery went very well very polite and courteous driver thank you”

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Posted 4 months ago

“They got a recovery vehicle out to me within an hour, which then got me home. Good, clear and helpful phone service. What I didn't like was being directed to a Web site to enter my location. That wasn't working, and this delayed being towed off the motorway. I phoned the operator back and gave a What Three Words location, which was accepted. Better to give the car's location on the initial call.”

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Posted 4 months ago

“Good communication. Got to me quickly and we're able to help efficiently. Polite and helpful and accommodating to the changes that occured in the rescue.”

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Posted 4 months ago

“One call have recovered my vehicle on several occasions and are always prompt and professional.”

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Posted 4 months ago

“Answered fairly quickly.Took details and gave instructions clearly.”

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Posted 4 months ago

“Really happy with the way our breakdown was handled. Prompt and efficient service!”

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Posted 4 months ago

“Quick and effective service would recommend to anyone..”

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Posted 4 months ago

“Recovery service was very good , speedy and kept myself updated throughout the process . The driver was polite and professional . As I had breakdown cover I was disappointed that I had to pay an extra £70 though when using the service”

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Posted 4 months ago

“Fast and effective Excellent service The employer was very professional and helpful”

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Posted 4 months ago

“Didn't have to wait to long lovely man who picked up my car and returned it to my home.”

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Posted 4 months ago

“Fast and efficient. Great staff ¹”

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Posted 4 months ago

“BREAK DOWN WAS FAST .THE SERVICE WAS GREAT THK YOU”

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Posted 4 months ago

“Even though I have been with One Call Rescue for a number of years this was the first occasion I have had to use the service. The telephone contact was extremely helpful and sent me a link to complete via the portal. Easy to use. BA3 arrived before time given and quickly identified my battery as the problem. Advised replacement. Booked in with local garage for replacement tomorrow.”

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Posted 4 months ago

“The speed at which it was resolved and someone came out as well as was of submitting. The person who came out was very professional and efficient”

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Posted 4 months ago

“Rescue team were amazing. Arrived quickly and arranged for a new tyre to be fitted.”

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Posted 4 months ago

“Spoke with a very professional friendly guy who from memory I think is JM5 Very helpful and keen to give us essential information”

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Posted 4 months ago

“BA3 very quick and helpful, straightforward change to put the spare tyre on so i can get the car to the garage (due to a flat)”

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Posted 4 months ago

“Quick response to my breakdown by John beech who found the problem and diagnosed my issues and got me started so I could get to my garage to have the repair that I needed done”

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Posted 4 months ago

“Car broken down, went on customer portal, easy questions to answer, pick was arranged and to transferred car to garage at reasonable cost all this done within 2 hrs of reporting breakdown 1st class service”

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Posted 4 months ago

One Call Rescue is rated 4.7 based on 3,917 reviews