One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,492 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't have been any better”

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Posted 5 years ago

“Excellent service by GN3 - very helpful got my car started after having a flat battery”

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Posted 5 years ago

“Had a flat battery due to weather. Called One Call and they were here within 2 hours of the call. Excellent service”

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Posted 5 years ago

“I had a tyre blow out and tried to change tyre problem with a part missing for jack my partner phoned at 12.45 was told there would be somethere at 14. 25 he arrived at 14 55 well over 2hours not very happy!!!!”

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Posted 5 years ago

“Prompt efficient service all round and the free service for being in the NHS was a real bonus”

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Posted 5 years ago

“First Class service, very helpful staff SM1, thank you for your help”

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Posted 5 years ago

“friendly helpful and great job done”

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Posted 5 years ago

“I received excellent service from everyone involved. . .from the person at the call centre to the guy who recovered both my vehicle and I. He deposited me safe and sound to my home address within a very short space of time from the initial call. Excellent service. Thank you.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Prompt response to request for help.Very pleasant customer service advisor. Help arrived extremely quickly and problem sorted. First class customer service all round.”

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Posted 5 years ago

“Excellent service on this occasion couldn't really ask for better. The person who answered the call was extremely polite, friendly and helpful. The mechanic was ditto and solved the problem in a matter of minutes. Thank you both.”

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Posted 5 years ago

“Excellent service SM1”

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Posted 5 years ago

“SM1 dealt with promptly”

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Posted 5 years ago

“The whole episode was courteous. The saddest thing was the rescue team omitted to call me, explaining his delay. After 3 hours of waiting, yet being told it would be approximately 90 mins. until the rescue team came, I had to call back to One Call to find out what was happening. All was resolved when he did arrive - 10 mins in total. Very courteous and helpful.”

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Posted 5 years ago

“My call was answered quickly and dealt with efficiently. The breakdown service arrived within half and hour and the recovery man was polite and efficient.”

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Posted 5 years ago

“My call was answered quickly and dealt with efficiently. The breakdown service arrived within half and hour and the recovery man was polite and efficient.”

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Posted 5 years ago

“Excellent service after a short phone call the breakdown vehicle was despatched with a tracker so i could follow there progress. The whole thing took 1 hour including fixing my car! well done!”

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Posted 5 years ago

“Excellent service friendly and knowledgable representative. Solved the problem quickly. Thanks”

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Posted 5 years ago

“Prompt service but so would I be at £20 call out fee and £3 per mile costs for recovery to home address”

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Posted 5 years ago

“I had a flat battery and my car was on my drive. Repair man got me going and adviced me to charge battery. Very pleased. Would have given 5 stars but had to wait longer than I was told.”

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Posted 5 years ago

One Call Rescue is rated 4.7 based on 4,492 reviews