One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,504 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,504 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 5 years ago

“Prompt response to request for help.Very pleasant customer service advisor. Help arrived extremely quickly and problem sorted. First class customer service all round.”

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Posted 5 years ago

“Excellent service on this occasion couldn't really ask for better. The person who answered the call was extremely polite, friendly and helpful. The mechanic was ditto and solved the problem in a matter of minutes. Thank you both.”

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Posted 5 years ago

“Excellent service SM1”

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Posted 5 years ago

“SM1 dealt with promptly”

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Posted 5 years ago

“The whole episode was courteous. The saddest thing was the rescue team omitted to call me, explaining his delay. After 3 hours of waiting, yet being told it would be approximately 90 mins. until the rescue team came, I had to call back to One Call to find out what was happening. All was resolved when he did arrive - 10 mins in total. Very courteous and helpful.”

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Posted 5 years ago

“My call was answered quickly and dealt with efficiently. The breakdown service arrived within half and hour and the recovery man was polite and efficient.”

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Posted 5 years ago

“My call was answered quickly and dealt with efficiently. The breakdown service arrived within half and hour and the recovery man was polite and efficient.”

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Posted 5 years ago

“Excellent service after a short phone call the breakdown vehicle was despatched with a tracker so i could follow there progress. The whole thing took 1 hour including fixing my car! well done!”

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Posted 5 years ago

“Excellent service friendly and knowledgable representative. Solved the problem quickly. Thanks”

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Posted 5 years ago

“Prompt service but so would I be at £20 call out fee and £3 per mile costs for recovery to home address”

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Posted 5 years ago

“I had a flat battery and my car was on my drive. Repair man got me going and adviced me to charge battery. Very pleased. Would have given 5 stars but had to wait longer than I was told.”

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Posted 5 years ago

“I was helped by BP2 when I called to say my car wouldn't start. Within an hour the recovery man arrived and advised it was a flat battery and got it started again within minutes. Extremely pleased with how quick and easy the whole process was.”

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Posted 5 years ago

“Brilliant service. Very friendly people and so helpful. I was back on the road in no time,thanks. Would recommend.”

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Posted 5 years ago

“Phoned 10.11am is was mobile again at 11.20am great service will certainly be using One Call again for my Insurance and breakdown”

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Posted 5 years ago

“From calling the agent to the driver coming to pick my car up the service was really quick and efficient and everybody was really friendly!! It made the issue of my exhaust falling off my car much less stressful. This all happend last night which was the 4th and at the busiest time of day which was tea time. So thank you guys a great service!!”

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Posted 5 years ago

“Great service lovely guy got me started amazing !”

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Posted 5 years ago

“Great service, broke down not far from my house and bp2 (Bradley) got someone out to me in around 60 mins!”

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Posted 5 years ago

“I'd just finished a thirteen hour shift and found I had a flat tyre and no spare. I called One Call and a lovely , very helpful young lady took care of me. Luckily, for me, as I am a NHS worker my basic cover was upgraded to Gold. Within 30 minutes from making the call, both my car and I were recovered and I was taken home by a lovely young man who put me at my ease.”

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Posted 5 years ago

“Was the first time I had to call One Call a very helpful customer service person ref SW6 arranged call out to my home..van arrived at quoted time and the gentleman soon got me back on the road again..faultless service..”

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Posted 5 years ago

One Call Rescue is rated 4.7 based on 4,504 reviews