One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,326 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t believe how simple it was to get recovered. ETA was spot on and only an hour to wait. Friendly recovery driver.”

Helpful Report

Posted 2 years ago

“Fast, efficient service.”

Helpful Report

Posted 2 years ago

“I was in an area that didn't have a good internet connection so when I finally got through to TF3 he was very helpful with suggestions. However as I was such a long way from home with my granddaughter I just wanted to go home. He kept me informed throughout my waiting time which was about 4 hours and booked me a female recovery driver that could take us home. Thank you.”

Helpful Report

Posted 2 years ago

“In regards to positive feedback, TF1 answered my call yesterday and I could tell that he went above and beyond for customers in such lovely and friendly manner. It was a pleasure talking to TF1.”

Helpful Report

Posted 2 years ago

“Very helpful and quick service with summer”

Helpful Report

Posted 2 years ago

“The service was super quick easy The the breakdown company you sent was good and knowledgeable”

Helpful Report

Posted 2 years ago

“They let me know what was happening with my windscreen replacement”

Helpful Report

Posted 2 years ago

“JJ1 The person who answered my phone call was very nice and showed great patience when I was probably a bit stressed after breaking down. He arranged recovery and was very helpful many thanks.”

Helpful Report

Posted 2 years ago

“JJ1 was very helpful and efficient. Thanks very much. Great to have fabulous customer service.”

Helpful Report

Posted 2 years ago

“JJ1 done an amazing job he was very professional and very helpful”

Helpful Report

Posted 2 years ago

“Gary the recovery man arrived on time, was friendly, explained what he was going to do, took the car to the garage, all done very professionally. excellent service. thank you one call.”

Helpful Report

Posted 2 years ago

“Really really prompt rescue. The gentleman has been really helpful and quick, thank you so much !”

Helpful Report

Posted 2 years ago

“Car ground to a halt with a panel of warning lights. Called in, got the link, filled the form,,,just under an hour later, very nice fella put my car on his truck and deposited it at my local garage. Thanks to the team, including Summer & SC1 for making it simple”

Helpful Report

Posted 2 years ago

“The service was friendly and helpful. However, attention needs to be paid when taking location details. The postcode given to the recovery agent did not match the one provided.”

Helpful Report

Posted 2 years ago

“Very quick quality service was received for myself and my daughter as we are both classed as vulnerable. Came and rescued us within half an hour. Thankyou for your fast response”

Helpful Report

Posted 2 years ago

“First breakdown couldn't help as needed to go to a garage and they were all shut.second call out the next day took the car to the garage. Both very helpful people. Both times good quick helpful service from one click as well.”

Helpful Report

Posted 2 years ago

“The handler Jack was amazing and very knowledgeable. I was grateful for his advice.”

Helpful Report

Posted 2 years ago

“For a very early call, the call handler was very clear and helpful with instructions on how to proceed to report my breakdown.”

Helpful Report

Posted 2 years ago

“The breakdown call handler Adam, was very helpful and sorted out the booking of my recovery really quickly. However, the portal needs some amendments as it is not easy to navigate and when you want to book a new claim, it asks you to call the main number. Once you call and explain the situation, you get sent another link to exactly the same portal and no option of creating a new claim!”

Helpful Report

Posted 2 years ago

“Thanks for everything today so easy to sort. The whole team Inc Adam and Niki a huge thanks. Excellent service and support. Please use this excellent service.”

Helpful Report

Posted 2 years ago

One Call Rescue is rated 4.7 based on 4,326 reviews