One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,206 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By being very prompt and analysing the problem correctly. The only weak spot was that they had no replacement battery, which was needed.”

Helpful Report

Posted 1 year ago

“Came when expected. Very helpful and friendly. Took me (a rather long way) home no problem.”

Helpful Report

Posted 1 year ago

“Very prompt and communication was excellent, mechanic was polite and approachable”

Helpful Report

Posted 1 year ago

“They were quick to respond good service”

Helpful Report

Posted 1 year ago

“Joel was very helpful when I didn’t know where I was on the M6 but he figured out my location within minutes over the phone! The recovery man was great too, worth the £20 call out. Credit to one call rescue and they’re great staff.”

Helpful Report

Posted 1 year ago

“Easy, quick and efficient”

Helpful Report

Posted 1 year ago

“Jamie was a star. On time, polite, respectful, informative, mindful of safety and happy to give excellent advice. Jamie showed up earlier than expected and rang first to say he was on his way and to check the fault to ensure he was fully prepared. An exceptional young man, providing an excellent service. I was on my way quickly after having a completely flat tyre with the temporary tyre fitted. And on his clear advice I arrived to the garage safely confident that I knew what to ask for. I now have a new tyre with corrected tracking and can safely continue to drive. Jamie totally took the situation under control, reassured my concerns and left me a very Happy customer. Thank you Jamie you are a credit to Aldridge & Sons Recovery Ltd and One Call Rescue and yourself.”

Helpful Report

Posted 1 year ago

“Swift reaction, kept me informed of progress”

Helpful Report

Posted 1 year ago

“Very happy, brilliant staff and easy process from everyone”

Helpful Report

Posted 1 year ago

“The recovery was quick and a good service the driver was brill, however the online portal to get there was frustrating and didn't work.”

Helpful Report

Posted 1 year ago

“The recovery guy was very calm and helpful and delivered my car to the repairs garage very efficiently.”

Helpful Report

Posted 1 year ago

“Richard, the recovery driver, was absolutely fantastic and very reassuring. Only problem was getting to the point of getting breakdown cover seemed a faff, until a lovely team sorted it for me. Many thanks to all concerned.”

Helpful Report

Posted 1 year ago

“Absolutely first class service with complete attention to detail.”

Helpful Report

Posted 1 year ago

“Everything went ok. Waited about an hour for the breakdown so not bad really. Sales assistant was pleasant. I struggled a little with the technology but got there in the end.”

Helpful Report

Posted 1 year ago

“Excellent and efficient service”

Helpful Report

Posted 1 year ago

“SG2 if he was the 1st chap I spoke to was very good. However when I chased up after waiting 3 hours on the A421 slip road I mentioned again I was a lone female and was advised 'don't prioritise for that'. Shocking”

Helpful Report

Posted 1 year ago

“Wanted £300 for home assist !”

Helpful Report

Posted 1 year ago

“Everyone was brilliant: the two call handlers and also Josh who came to save us which he did promptly and with a smile!”

Helpful Report

Posted 1 year ago

“I was informed of the problem and I sorted myself. Response was brilliant”

Helpful Report

Posted 1 year ago

“Absolutely over the moon The guy from the recovery team was polite and fast in his job but of course very professional indeed. They came out in 15 mins that’s a world record in my opinion. Great job Very pleased”

Helpful Report

Posted 1 year ago

One Call Rescue is rated 4.7 based on 4,206 reviews