One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,458 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,458 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for sorting recovery in the same day and get our car back to Garage for us”

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Posted 4 years ago

“Absolutely amazing service, was with me in less than an hour and the pick up driver was so pleasant and helpful. Thank you very much”

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Posted 4 years ago

“Polite, punctual & efficient 100% all the way 😁”

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Posted 4 years ago

“Brilliant lovely man got me charged up and off again. Thank you so much.”

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Posted 4 years ago

“Excellent service, thank you”

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Posted 4 years ago

“They came out when they said they would, and sorted the problem. Excellent customer service and friendly mechanics. Would recommend.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Quick and efficient never needed help before just relieved it was there for me”

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Posted 4 years ago

“Compassionate and caring call handler, thank you. Recovery was speedy and with me within 10minutes of the call. Bravo!”

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Posted 4 years ago

“Very professional and efficient service. Helpful and courteous.”

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Posted 4 years ago

“Did not take long to come out and sorted it out straight away”

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Posted 4 years ago

“recovery man attended to my car in less than one hour of my call to you, at 15.02 on Christmas Eve. Spectacular service.”

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Posted 4 years ago

“After the initial phone call the request had to be done online but it was pretty straightforward. Within minutes the rescue man called to let me know where he was and how long it would be before he go to me. Then another call when he was 5 minutes away. He got here in about half an hour and was a very helpful, knowledgeable and friendly guy. Excellent service. Thank you.”

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Posted 4 years ago

“Brilliant service, fast response”

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Posted 4 years ago

“I broke down just off the M5 today, rang one call breakdown was told I would have to pay £290 to get recovered and would have to wait 3 1/2 hours before they get to me! Why do I pay for breakdown to then have to pay this!!!! The recovery man was lovely and couldn’t understand why I paid this money!! Very upset and angry 😡 had a message off one call at 4pm to say they would be with me at 7 yet recovery man didn’t receive message till 5pm!! Shocking! Will be sorting paperwork tomorrow and probs cancel policy 😡”

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Posted 4 years ago

“Stuart took over dealing with everything .we do not have a smart phone or apps not everybody does.Otherwise the service was good and it was sunday.”

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Posted 4 years ago

“The call handler for onecall breakdown service needs more training in customer service and how he speaks to people. It’s my second bad experience with onecall breakdown service I pay extra with my car insurance for what they call the gold package believe me it’s far from gold service you get 😡 I’ve now cancelled this service and gone elsewhere!”

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Posted 4 years ago

“Absolutely shocking”

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Posted 4 years ago

“I can't believe the fantastic customer service I have received today. From the agent taking the call to the breakdown engineer. Luckily I am at home but recovery has been arranged for in the morning when the garage is open. This ensures my car stays in a secure location until it can be taken to my registered garage. Thanks Joe”

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Posted 4 years ago

“Quick response - reassuring and caring answer service. Breakdown driver Darren was extremely pleasant and helpful.”

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Posted 4 years ago

One Call Rescue is rated 4.7 based on 4,458 reviews