One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,460 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,460 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service ,prompt ,efficient and so friendly . Nothing was a problem . I was home safely in no time . Thank you to the lovely young man.”

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Posted 4 years ago

“Excellent 5 ⭐️ Service from start to finish, yes I’ll definitely recommend one call to my family and friends.”

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Posted 4 years ago

“Arranged recovery through agent JV2 - so helpful and kind. Made the whole experience so easy and stress-free! Would recommend to all my family and friends to use this service. Thanks again Joe!”

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Posted 4 years ago

“Very helpful and reassuring response.”

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Posted 4 years ago

“Wonderful service. One call Rescue was quick and thank you for your service.”

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Posted 4 years ago

“Great customer service, rapid response, very polite and helpful lady”

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Posted 4 years ago

“Rapid response to my breakdown, great communication from the recovery service fella from Albion Test Centre, who was extremely professional, sensitive snd kind”

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Posted 4 years ago

“Really quick response, helpful from the start to finish”

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Posted 4 years ago

“Code SM1 Excellent Customer Service - friendly courteous helpful and knowledgable Fast and friendly response from breakdown mechanic who changed my tyre giving good advise Very pleased with whole operation and recommend One Call to all”

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Posted 4 years ago

“The assistant on the phone was courteous and helpful. He suggested i go online to book help. I asked that he do this and he was cool. He suggested getting towed in the a.m. as it wasnt urgent that night. Glad it was towed at night because the huge tow vehicle for my van would have blocked traffic in the day time. The repair pick up was patient and friendly and efficient.”

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Posted 4 years ago

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Posted 4 years ago

“We have had to call the breakdown two days in a row for 2 different problems. First class service. THANKYOU”

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Posted 4 years ago

“I called after being stranded at my son’s school due to a flat tyre. The call centre staff were lovely and helpful. The gentleman that arrived was very friendly and helpful and had me started in 5 mins”

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Posted 5 years ago

“Excellent response to breakdown. Was kept in the loop the whole time and everything very efficient and professional. Well impressed.”

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Posted 5 years ago

“App on phone very difficult to use. 3 stage process stage 1&2 fine but no ‘continue’ button on stage 3. Had to phone 3 times before someone st call centre logged the call with a garage. After that, service 5*, told call out is averaging 60 to 90 mins but within 30 seconds phone call from garage and 5 minutes later they had arrived. 5 minutes after that in the road again with advice on shat was likely root cause. Brilliant, Sort the app out and definitely a 5*.”

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Posted 5 years ago

“everything very smooth and efficient 10/10”

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Posted 5 years ago

“Very pleased with the service from start to finish. Arrived on time stated sorted out my car. Technician was very polite as was the lady at the call centre.”

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Posted 5 years ago

“Excellent from strat to fininish”

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Posted 5 years ago

“Please make sure you read the small print on the basic recovery . I stayed with my usual breakdown after reading one call policy details, which in my opinion is not fit for purpose. You will be charged £20 call out charge plus £3 for every mile (after first ten miles). So do the maths, it's ok if you stay local, but if you have to be recovered and you live 200 miles away it's £600.”

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Posted 5 years ago

“The service was fantastic and so quick. The mechanic was kind and friendly. I would definitely recommend this service.”

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Posted 5 years ago

One Call Rescue is rated 4.7 based on 4,460 reviews