One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,393 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,393 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initial call was rather long winded - then referred to logging in. As my wife was out alone this became long winded when a simple phone call would have been far better. Once recovery vehicle arrived the driver was very helpful and good service.”

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Posted 2 months ago

“Rang for roadside recovery and they sent the recovery driver to Leeds instead of Birstall. Now the are asking me to pay and excess which I didn't know about and am unable to get in touch to discuss this”

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Posted 2 months ago

“You came quicker than originally stated and all sorted out quickly. The whole process was quick and straightforward.”

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Posted 2 months ago

“Arrived on time, very informative and helpful about car tyres, thank you”

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Posted 2 months ago

“Was a good service, once vehicle unloaded helped me push car to correct location”

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Posted 2 months ago

“Recovery driver turned up very soon. Spoke about problem with car and it was put efficiently onto ramp and taken to my allocated garage.”

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Posted 2 months ago

“Turned up with in40min polite and helpful got us going within 20 mins”

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Posted 2 months ago

“Brilliant, was not waiting long an the man was very helpful”

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Posted 2 months ago

“Turned up at the time they said. Made sure my car was treated with care as they loaded it onto the recovery vehicle. Driver was helpful, considerate, courteous and very polite but friendly. Delivrrrd my vehicle to my garage of choice and made the process of unloading and communicating with the garage a breeze. Highly recommended.”

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Posted 2 months ago

“Great response , friendly staff , made a stressful situation a lot less stressful”

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Posted 2 months ago

“Slightly surprised the recovery didn't involve diagnostics but the speed and overall service was very good. Recovery driver particularly helpful under the circumstances.”

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Posted 2 months ago

“Great timely service thank you”

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Posted 2 months ago

“Arrived quickly and got us back home quickly and efficiently BA3”

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Posted 2 months ago

“Excellent service. Arrived just over an hour after my call. Diagnosed it was a flat battery and directed me to a local battery dealer. Back home within 3 hours of original call with a new battery. 5 star service”

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Posted 2 months ago

“Amazing service today, really friendly guys and quick pick up, would highly recommend and can’t thank them enough”

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Posted 2 months ago

“Carl came earlier than expected, he also contacted me to let me know he was on his way. Carl was very helpful and took my car to choice of garage.”

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Posted 2 months ago

“Brilliant and friendly service”

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Posted 2 months ago

“Brilliant and friendly service”

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Posted 2 months ago

“Outstanding service from BM5. I am not good with online services and this agent could not have been more patient, helpful and reassuring.”

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Posted 2 months ago

“Rapid response and very professional . Thanks to Ben the company agent .”

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Posted 2 months ago

One Call Rescue is rated 4.6 based on 3,393 reviews