One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,392 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,392 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rescue vehicle arrived within 45 minutes from contacting one call about breakdown on m8 motorway. Lady who arrived diagnosed snapped timing belt and said would probably need new engine, which was correct. Took car to garage of choice and went the extra mile by dropping us off at the purvey we were on our way to when this happened. Would highly recommend.”

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Posted 2 months ago

“Friendly on the phone but would rather talk to a person though”

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Posted 2 months ago

“Excellent service from the team and also David (BP2) who collected my vehicle. Kept in contact with me as he was about an hour away from where I had broken down. Great communication and a very professional service. Thank you”

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Posted 2 months ago

“Excellent service turned up before the time was given didn't have to wait long and the driver was very polite”

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Posted 2 months ago

“Excellent service. Turned up within an hour.”

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Posted 2 months ago

“Great service, turned up quickly, very friendly.”

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Posted 2 months ago

“Prompt service texted straight away, called when 20 minutes away brilliant service”

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Posted 2 months ago

“Quick helpful and efficient”

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Posted 2 months ago

“Very helpful and polite. Proactive and great nature, with empathy.”

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Posted 2 months ago

“Quick effective response”

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Posted 2 months ago

“V prompt response from the independent assistance response mechanic. He was v helpful and efficient The policy itself however..... AFTER 10 MILES I WOULD HAVE BEEN CHARGED FOR RECOVERY HOME AT A QUOTED FEE OF OVER £700 BUYER BEWARE WITH THIS POLICY”

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Posted 2 months ago

“Great Service - just wished was quicker. It took 4 hours in total to get to me. My Dad died the same day my car broke down and i couldnt get to him in time as i was waiting for the recivery truck.”

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Posted 2 months ago

“Reporting the breakdown on the app was quick and easy and the response was fast. Being able to track the recovery vehicle meant I knew when I needed to be back at my car but able to carry on with my day until then. The technician was professional and friendly and solved the issue fast.”

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Posted 2 months ago

“Brilliant service , quick friendly mechanic”

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Posted 2 months ago

“Arrived in the time they said they would be there and rescue company had very pleasent and helpful staff”

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Posted 2 months ago

“Replied to my online call out in good time , the portal gave my location so no need to explain where i was located and imformation was correctly passed onto the breakdown recovery”

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Posted 2 months ago

“Mechanic identified my problem and resolved it straight away”

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Posted 2 months ago

“took auit a while to get to us 2half hours on a cold motorway but great when did arrivel”

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Posted 2 months ago

“Good response time. Recovery company was on time, communicated well & transferred vehicle to required address. Very professional.”

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Posted 2 months ago

“Your Driver was attentive and very caring to an old lady very good service”

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Posted 2 months ago

One Call Rescue is rated 4.6 based on 3,392 reviews