OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,478 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,478 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a mattress at a good price and delivery was brilliant! Have no complaints, the product was perfect and my baby slept so well on it even when unwell! Would certainly recommend”

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Posted 1 year ago

Thank you so much for the 5-star rating, Cheryl! We are so pleased that your baby sleeps well on the mattress. Thank you!

Posted 1 year ago

“5 stars, great service. Responded to queries straight away, great prices and speedy delivery.”

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Posted 1 year ago

“I found the service excellent. Easy to use web site and very quick delivery service with no extra cost for delivery. I have just placed another order with you.”

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Posted 1 year ago

“I found ordering very staightforward and documentaion clear and easy to understand. Unfortunately my order was significantly delayed. I used the provided tracking and found the parcel was shown as arriving in the local EVRI depot, the day after ordering. Several days later it had not been delivered and nothing had changed on tracking. Under EVRI's system, I was unable to phone or visit the EVRI depot. I therefore telephoned Oliver's and spoke to a very pleasant and helpful lady called Kelly. She took details and promised to investigate and phone me back. She did so within a couple of hours and said it appeared the parcel had been lost in the EVRI depot. Kelly promised to resend the parcel and said it would be delivered the next day. It was received the next day via Fedex and we are delighted with the product, a child gate. I am very happy with Olivers Baby Care but they may need to look carefully at the couriers they use.”

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Posted 1 year ago

“Amazing experience with this company I had previously ordered a pram with Baby&co after not receiving the pram Baby&co messed me about right up until 2days before I was due to have my baby. I called this company to see if they had my pram in stock they had 1 left the lady who I was dealing with was so lovely she went to check that they definitely had it. I placed the order and I received the pram the following day. I cannot say how thankful I am for the kindness that was shown towards myself. Will definitely be using this company for future and will always recommend.”

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Posted 1 year ago

“Item was despatched quickly , unfortunately FedEx not so good with their deliver but recieved the next day. Item was exactly what I was Ted , very pleased for the price.”

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Posted 1 year ago

“Excellent service very pleased with my extra tall safety gate, much cheaper than anywhere else, I actually bought it to keep my Rottweiler puppy out of my lounge, it’s very sturdy and does what I wanted it to do. Speedy delivery service too. Thank you”

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Posted 1 year ago

“Great customer service. Item arrived very quickly.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Lovely staff, ever so helpful. Great prices. Thank you so much ☺️”

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Posted 1 year ago

“Received items next day but one of the units had parts missing. Contacted Abi in customer care who had the parts posted out next day…..Excellent customer service”

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Posted 1 year ago

“Whole experience was very straight forward and problem free Despatch and delivery was incredibly prompt Thankyou!”

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Posted 1 year ago

“Went in as needed a cot urgently, found one that was in stock which was delivered next day free of charge”

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Posted 1 year ago

“Fantastic service, easy to order, ordered on a Friday delivered on Sunday, well packed. With my first Grandchild on the way, I hope to visit the shop as well as ordering online, great find, great company.”

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Posted 1 year ago

“Very disappointed that we have not received the cot I ordered - this is the longest I have had to wait for anything I’ve ordered. We have had no updates and have no idea when it’s getting delivered.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Sturdy stair gate”

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Posted 1 year ago

“Exactly what I ordered came on time”

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Posted 1 year ago

“It is perfect, our door frames slightly smaller than the average door, but fits perfectly and I like that it's taller as well. Will take the baby a while to get over it”

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Posted 1 year ago

“Excellent communication. Speedy delivery. Good product.”

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Posted 1 year ago

OliversBabyCare is rated 4.7 based on 2,478 reviews