Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 215,868 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 215,868 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 1st February 2026

Zoe W

6025

Anonymous

Anonymous // 01/01/2019

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English

“satisfactory”

Helpful Report

Posted 1 month ago

“good experience online - saw what this item in store months ago so knew exactly what i wanted.”

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Posted 1 month ago

“The staff at the store were very rude. There was a mistake on the 30% discount on one of the items and when I enquired they said that someone was trying to cheat which I wasn’t. I did pay for the items but the way they said it wasn’t very pleasant. Not happy with my experience at all.”

Helpful Report

(Richmond) - Posted 1 month ago

Hi there, We're sorry to hear this. This isn't the usual level of service we aim for at all. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“I ordered online and everything went very smoothly. The parcel arrived promptly at my local Evri collection point.”

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Posted 1 month ago

“Very easy to use website.”

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Posted 1 month ago

“Great store with helpful staff and wide range of products. No question is too much to ask! Lovely experience”

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Posted 1 month ago

“Very good UI, easy to navigate and make purchases”

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Posted 1 month ago

“Good website.”

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Posted 1 month ago

“Great, no problems at all.”

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Posted 1 month ago

“Easy to filter on the website and lots of sizes available”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“It was easy and simple to place an order using the website.”

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Posted 1 month ago

“It was great the website was so easy to use! And the earings were so elegant!”

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Posted 1 month ago

“Hot chocolate bomb arrived cracked inside the package.”

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Posted 1 month ago

Hi there, We're sorry to hear that this arrived cracked, we completely understand how disappointing this may be. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Very efficient”

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Posted 1 month ago

“Great in store and online”

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Posted 1 month ago

“Easy to navigate and clear layout”

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Posted 1 month ago

“Very positive experience on the website and in store”

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Posted 1 month ago

“Great, easy to use”

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Posted 1 month ago

“Easy website to navigate and place order”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 215,868 reviews