Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 215,283 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 215,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 6th February 2026

6035

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to use”

Helpful Report

Posted 1 month ago

“Beautiful colour and interesting shape. Bought as a Christmas present and the recipient loved it.”

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Posted 1 month ago

“Difficulties in processing payment- store systems/bank assumed payment fraudulent or insecure. 4th attempt with bank assistance was accepted.”

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Posted 1 month ago

“Lovely fit and colour,”

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Posted 1 month ago

“Easy to use website.”

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Posted 1 month ago

“Speedy delivery. Easy to order.”

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Posted 1 month ago

“The website was great!”

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Posted 1 month ago

“Excellent service and product”

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Posted 1 month ago

“Always easy to place order on website. Speedy delivery. Likewise shopping in store is always lovely.”

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Posted 1 month ago

“Always lovely online or in person”

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Posted 1 month ago

“Super easy and quick delivery”

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Posted 1 month ago

“Ordering was tiresome and hard to get working, took a long time to actually recieve the gift card in email form a couple of days I seem to remember,on the whole very poor service bearing in mind its automatic and no human intervention, my neice just about got it before Christmas after I did and forwarded it over, I don't expect to hear from you as this is a way of collecting email addresses”

Helpful Report

Posted 1 month ago

Hi there, We're sorry to hear the e-gift card you purchased wasn't delivered to the recipient when you expected, we completely understand how disappointing this may have been. If a specific date for the gift card is not selected, it should be sent straight away, so we apologise if yours wasn't received when it should have been. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Beautiful gold bangle - super gift and arrived promptly.”

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Posted 1 month ago

“Site was easy to navigate and ise”

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Posted 1 month ago

“Nice clean design, easy to navigate”

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Posted 1 month ago

“Excellent, easy to navigate”

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Posted 1 month ago

“Purchase of vouchers on the website was very easy”

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Posted 1 month ago

“Excellent selection and great service at the Kingston store, especially from Nazemina. Thanking you for your help in store on Saturday.”

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(Kingston) - Posted 1 month ago

“Good easy to use”

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Posted 1 month ago

“Lovevthe shop in Bluewater...online was good but I couldn't order an item out of stock or be put on a notication when it was good..still mabaged to get the earrings which my daughter loved”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 215,283 reviews