Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 7,465 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 7,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel was unsealed when I collected it from a local parcel pick-up point. They confirmed it had been unsealed on delivery to them. The contents all appear to be present (difficult to know as one item had "mystery" contents, so I'm unsure if anything could be missing). Like the items very much, disappointed with the service.”

Helpful Report

Posted 3 years ago

Hello Anna, Thank you for your review. We are very sorry to hear that your parcel arrived with you unsealed. We would never send a parcel out from our warehouse in this condition, so it is very concerning to hear that you were told this was the case by your local parcel pick-up point. We will be raising an investigation into this to find out what has gone wrong here. In the event that issues like this occur, please do contact our customer service team in the first instance so they can address such serious concerns as quickly as possible. They are available via phone, live chat and email (help@ohhdeer.com). It’s good to know that there aren’t any items missing from your order. If you are concerned that this may not be the case, please contact our customer service team. Thank you The Ohh Deer Team

Posted 3 years ago

“Very good”

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Posted 3 years ago

Hello Ceri, Thank you for your review! It's great to hear that you had a good experience ordering with us :) Thank you The Ohh Deer Team

Posted 3 years ago

“My order was incomplete. I tried to send an email to your help email address but I have just seen that it bounced back. I ordered 2 Pom Pom kits and only received one.”

Helpful Report

Posted 3 years ago

Hello Karen, Thank you for your review. We’re sorry to hear that the email you tried to send us bounced back. Please note that the correct email address for our team is help@ohhdeer.com. A member of the team will be in touch with you today to resolve this issue. Thank you The Ohh Deer Team

Posted 3 years ago

“Lovely planner - wish there was a bit more space in the time table section but other than that it is fantastic quality paper.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review! It's great to hear how much you've enjoyed the planner! Thank you The Ohh Deer Team

Posted 3 years ago

“Arrived too late so didn’t use even though I paid for next day”

Helpful Report

Posted 3 years ago

Hi Ruby, Thank you for taking the time to leave your review. At the time of purchase you had selected Standard service for your order delivery, this would be the Second class service rather than the alternative of Express 1st class or Next Day that we do offer. We will always send the goods on the customer selected service, however if you ever want to make order changes after completion you can always email help@ohhdeer.com and our team will be more than happy to help you. Kind regards The Ohh Deer Team

Posted 3 years ago

“Ohh deer, thats what I thought when I opened my mystery cards....they are were all designed for the lockdown. what use are they to me. The mystery tote was an equal disapointment, all mismatched and naff unsold leftovers. I feel ripped off. would I recommend the mystery boxes no way, no worth at all”

Helpful Report

Posted 3 years ago

Hello Emma, We are sorry to hear the disappointment felt with these 2 mystery bundles. The items included will vary but are always as described on our webpage before purchase, if you need any assistance from the team please don't hesitate to contact us at help@ohhdeer.com, we'd be happy to help. Kind regards The Ohh Deer Team

Posted 3 years ago

“Got these great cards at a good price as many were on sale. Thanks!”

Helpful Report

Posted 3 years ago

Hi Sara, Thanks for the great review! Thank you The Ohh Deer Team

Posted 3 years ago

“Really great company to order from, the goods came really quickly and as described.”

Helpful Report

Posted 3 years ago

Hi Katy, Wonderful to hear you received fast delivery and excellent product! Thank you The Ohh Deer Team

Posted 3 years ago

“Hi there! Ohh Deer have been great as usual - I had to talk to customer service about my order and they were very helpful. Just a shame Royal Mail didn’t delivery my package to the correct address and that it still hasn’t arrived. Best wishes, Jamie.”

Helpful Report

Posted 3 years ago

Hello Jamie, Thanks for your review, it's great to hear our customer service team were very helpful to you :) If you need any further assistance with your order please don't hesitate to email help@ohhdeer.com, our team are happy to assist. Thank you The Ohh Deer Team

Posted 3 years ago

“Easy to order, safely delivered, great items. Thank you.”

Helpful Report

Posted 3 years ago

Hello Lesley, Thank you for your review! We're so glad to hear that you had such a positive experience ordering with us! Thank you The Ohh Deer Team

Posted 3 years ago

“all good, very speedy”

Helpful Report

Posted 3 years ago

Hello Corinne, Thank you for your review! It's great to hear that you had such a positive experience ordering with us :) Thank you The Ohh Deer Team

Posted 3 years ago

“Amazing stationary arrived promptly”

Helpful Report

Posted 3 years ago

Hello Muna, Thank you for your review! It's brilliant to hear that you consider our stationery 5 stars! Thank you The Ohh Deer Team

Posted 3 years ago

“I purchased and received a bulk order of greetings cards. Most of them were fine, although a little on the small side, but there were a few that were just unusable - not very pleasant images and words. So overall I think they are good value for the price paid, but definitely not pleased about the few that I could not use. I would not buy again for that reason and the size of the cards was generally too small for my taste. But for anyone looking to save money they are still good value.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review! We're glad to hear that you felt the greeting cards were mostly fine and of good value, despite the full range not being quite to your taste :) Thank you The Ohh Deer Team

Posted 3 years ago

“Quick delivery of fabulous cards and gifts as usual. Amazing value for money”

Helpful Report

Posted 3 years ago

Hi Sue, It's brilliant to hear you love our products and service! Thank you The Ohh Deer Team

Posted 3 years ago

“Love my new diary ! Quick delivery”

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Posted 3 years ago

Hi Louise, Thanks for the lovely review! Thank you The Ohh Deer Team

Posted 3 years ago

“The products are great and I bought a few of the special deals, however, it wasn’t clear that if you bought two of the same mystery items such as cards or stationary totes that you would receive exactly the same things in both. While I understand that is probably the premise of it being a mystery it would be useful to know as I probably wouldn’t have purchased multiples of the same mystery items.”

Helpful Report

Posted 3 years ago

Hi Cassie, Glad to hear you enjoyed your order! This feedback is really important to us as we want to make a great customer journey, we'll make sure to pass this onto our web team for further website updates! Thank you The Ohh Deer Team

Posted 3 years ago

“Love the gouache colour set! Super vibrant🤩”

Helpful Report

Posted 3 years ago

Hi Tanya, We're delighted to hear you found the gouache to be vibrant! Thank you The Ohh Deer Team

Posted 3 years ago

“Great value items from the sale, I got them to put away for Christmas presents. They arrived quickly too, thanks.”

Helpful Report

Posted 4 years ago

Hi Gemma, We're pleased to hear you received great product and fast service! Thank you The Ohh Deer Team

Posted 3 years ago

“Good value for sale card bundle. Arrived quick”

Helpful Report

Posted 4 years ago

Hi, We're please to hear you had such a positive Ohh Deer experience! Thank you The Ohh Deer Team

Posted 3 years ago

“Very good quality products and excellent mixture. Little bit pricey but definitely worth it”

Helpful Report

Posted 4 years ago

Hi Paula, Glad to hear you found our products were good quality! Thank you The Ohh Deer Team

Posted 3 years ago

Ohh Deer is rated 4.7 based on 7,465 reviews