Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Official Hoverboard Reviews

4.8 Rating 3,366 Reviews

95 %

of reviewers recommend Official Hoverboard

Company Reviews

Product Reviews

4.8

Based on 3,366 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

Write Your review

Tell us how Official Hoverboard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Official Hoverboard 5 star review on 24th February 2024

Official Hoverboard 5 star review on 24th January 2024

Official Hoverboard 5 star review on 24th January 2024

Official Hoverboard 5 star review on 17th December 2023

Official Hoverboard 5 star review on 11th September 2023

Official Hoverboard 5 star review on 19th December 2022

Official Hoverboard 5 star review on 16th December 2022

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ordered on Monday delivered Tuesday charged up and ready To use before granddaughter home from school happy 10 year old On her birthday”

“My daughter loves it and has not come off of it since her birthday!”

“Absolutely disgusting company. My son used the kart for a short while on Christmas day. Paint started coming off all over the board. The kart is attached correctly, there is only one way this can be attached. The foam pads are in the correct place. (Both of these points they accused me of doing wrong) The main problem is when you accelerate at full speed, the metal base of the seat (which has no padding to protect the kart) comes into contact with the kart. This has damaged the board & chipped loads of paint off. On top of this there is paint coming off all over. To which they replied that this is because of how its applied. Totally unacceptable. They have stopped replying to my emails & the phone number on the site does not work. I have sent countless photos showing everything fitted correctly & a video showing the damage. Please avoid this joke of a company. My son is so gutted his main present is ruined after first use.”

“The actual hoverboard is ok. However the hoverboard did not arrive before Christmas despite their website offering next day delivery on the 22/12/22. I contacted customer service, they were very argumentative and didn't properly read my emails. I noticed that following my email the next day delivery icon disappeared from their website.”

“Bought this for my grandson who is 11 he absolutely loves it it goes very fast and thinks he’s so cool playing the music while he’s riding Would recommend great service quick next day delivery and good price”

“Placed an order on 26th December 2022, that was advertised to be delivered same day. One week after, order yet to be delivered. Requested for order cancellation was then made on the 28th of December and till date no refund has been made.”

“My daughter is loving it! Still getting the hang of balancing, but a superb pressie from Santa ;)”

“I am yet to receive my order so i cannot comment on the product at this point. I can comment on delivery though and its not been the best as i am yet to receive any information onthe delivery of my items and its been 4 days now 😞”

“Super fast delivery & superb customer service with any return or query. Have purchased 3 hoverboards over the years & recently sent 1 back for repair, the customer services even arrange for a return on my behalf with a courier. Definitely a good reputable company in my eyes.”

“Very good delivery service during the postal strikes! Highly recommended”

“Excellent..”

“Fabulous. We asked if they could despatch the same day. They did and it was with us in less than 24 hours of purchase.”

“Despite the weather having been dreadful since receiving this gift, my daughter has still managed to go out and enjoy whizzing through the cul-de-sac, listening to the music through her hoverboard.”

“Good product reasonable price delivered quickly”

“Great delivery times and product, shame the charger doesn’t work ☹️”

“. Fast efficient service”

“Great product easy to set up and my little girl is over the moon great choice of colours too!!”

“Super fast delivery Amazing product My son is going to love it ! My partner and I have both had a go and want an adult size kart ! Endless fun. Thank you !”

“So far it seems to be working fine I’ve only tried it for 5 minutes to check it looked ok before wi give it to my son for his birthday on the 3rd but so far it looks good. I just say the delivery over the Christmas period was amazing ! I was expecting it to take a few days for the product to get to me but I ordered it and it came with 24 hours I was amazed.”

“Delievery was really quick, very impressed, I gave it a little test when it was delivered how ever it is my daughter birthday present for tomorow (new years day) so not been fully tested out but it looks fab so far”

«
1
2
...
8
9
10
11
12
»

Official Hoverboard is rated 4.8 based on 3,366 reviews