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Official Hoverboard Reviews

4.8 Rating 3,364 Reviews

95 %

of reviewers recommend Official Hoverboard

Company Reviews

Product Reviews

4.8

Based on 3,364 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 24th February 2024

Official Hoverboard 5 star review on 24th January 2024

Official Hoverboard 5 star review on 24th January 2024

Official Hoverboard 5 star review on 17th December 2023

Official Hoverboard 5 star review on 11th September 2023

Official Hoverboard 5 star review on 19th December 2022

Official Hoverboard 5 star review on 16th December 2022

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID! Our hoverboard became faulty after less than 3 weeks! Sent it back, they had to replace the side wheel, motor and motherboard! Didn’t send charger back to me and tried to say I had not sent it back to them (not true), they then said they would send another charger, this does not work. They’ve then sent another charger, the hoverboard still is not charging! Have emailed and now getting no response. I have reported to trading standards, avoid at all costs.”

“Had our grandsons hoverboard repaired, really quickly repaired, speedy delivery, works a treat now, would recommend and use again if needed, thankyou”

“Worst company ever! Beware, they make you pay for the items and send you parts only!! Then they don't send you a replacement or even the parts to complete the item you paid for. They will want to charge you to return it and then not refund you. Please be smart and buy a Hoverboard from a different company. This company is a fraud!!”

“Very good website, quick delivery. Hoverboard well packed and in good working order.”

“Excellent, fast delivery, my daughter loves it, and enjoys bluetoothing her music through the hoover board and whizing around to it. She loves the disco light and hasn't got off it since it came.”

“Origionally bought for our 7 year old however the whole family had such fun on christmas day! Would 100% recommend!”

“Hoverboard and kart are fabulous! It was a gift for our sons 8th birthday and he loves it!!”

“We bought a G2 Off Road Hoverboard for my sons Xmas present, he used it 3 times & it wouldn’t charge. Returned it for repair to be told it was chargeable as it was caused by water damage. My daughters Gyroor has worked fine for over a year in the same conditions. In my opinion I believe the G2 should be sold as an indoor toy only, it’s marketed as an off road toy which it obviously isn’t and isn’t fit for purpose. Certainly not worth £279!”

“8 year old son wanted a Segway for Christmas - Santa couldn't afford that so no chance! Searched the internet for a hoverboard instead. Found the Official Hoverboard website and purchased a board and kart with them. Delivery was quick and both packages arrived very securely. Boy is very happy with his board - and dad may have had a go as well! Would certainly recommend company.”

“I had this hover board for 4/5 days. I had used it on the kart once on flat ground and ridden the hover board 2/3 times in the house. I emailed official hover board to let them know that it was grinding when in the house and loudly grinding when on the kart! It also started going crazy at one point and both plastic guards had popped up. After numerous emails they finally asked for me to return it. I also popped a note in the box to explain my problems. I then received a dpd notification today to say a parcel was on its way. I guessed it was this. But no email from official hoverboard to say what they have repaired ect. I have received my old one back with still the same problems- the plastic popped up. So basically it still makes noises and grinds and is not fit to use.”

“Excellent quality, easy to set up, smooooooth! Colour is different to picture (turquoise blue not royal blue but we actually liked it better)”

“Excellent customer service. Cannot fault this company.”

“We brought one of these hover boards an kart set for my son for Christmas. He loves it!! My other son now wants one for his birthday.”

“Shipping and communication for Official Hoverboard were brilliant - impressive and recommended.”

“Great item. Daughter loved it for her birthday. It matches her hoverboard.”

“Great website, prompt delivery and solid products. Our kart kit arrived quickly, was easy to put together and attach to the hoverboard. Came with a couple of spare straps too. Has already had hours of use and my daughter loves it!”

“Amazing and fast service, we purchased an off-road hover board and cart. Customer services were also super helpful when I had a query regarding my purchase. Highly recommend official hoverboard”

“We had a fault with our Hoverboard. Official Hoverboard were excellent when dealing with the issue. Communication was brilliant. The Hoverboard was fixed and returned within 48 hours. Excellent service.”

“Great service ordered on Monday delivered Tuesday charged up and ready To use before granddaughter home from school happy 10 year old On her birthday”

“My daughter loves it and has not come off of it since her birthday!”

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Official Hoverboard is rated 4.8 based on 3,364 reviews