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OD's Designer Clothing Reviews

4.6 Rating 2,217 Reviews
90 %
of reviewers recommend OD's Designer Clothing
Read OD\'s Designer Clothing Reviews
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Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

24-28 Claughton Street,
St Helens
Merseyside
WA10 1RZ

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Refunded my order for no reason
Helpful Report
Posted 2 years ago
Hi Iqra, Thank you for your review and we are very sorry to hear about this. Unfortunately, as explained over email your order flagged up on our system as fraudulent. Also as explained over email, our system does not allow us to process any orders that are flagged as fraudulent for obvious reasons. This is the reason you received a full refund on your order. Thank you and we are very sorry for any inconvenience this has caused you. Kind regards, OD's
Posted 2 years ago
I have always purchased from you even jewellery, especially Christmas and birthdays. I ordered a bag as a gift and waited two days for the delivery. DPD confirmed that they had received a request to deliver., in the end I decided to call you to be told that my order was cancelled even though it was in stock when I ordered it I was told that “we sell in the shop too so it ran out of stock sorry about that” one thing that I really needed too I feel so let down by you especially asking for a review on a purchase that was cancelled without any notification.
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Posted 2 years ago
I ordered an item that was in stock on the website then got an email to say it wasn’t in stock so I was having a refund, why is it still saying in stock on the website when it’s not.
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Posted 2 years ago
Hi my order was never delivered and was lost by DPD. Though I know it is not the fault of ODS I am not having a great first time experience shopping on the site.
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Posted 2 years ago
I realised when I ordered the garment it would be the wrong size and immediately contacted the seller they refused to cancel so I ended up having to pay additional shipping costs sending it back will not use again
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Posted 2 years ago
Good morning David, Thanks for taking your time to submit a review. If a customer wants to cancel their order before it is shipped, we are always happy to oblige. Can you please let us know how you contacted us to cancel your order, as we are struggling to see any correspondence from you since placing your order on the 2nd of May, and we will investigate. Kind regards, OD's
Posted 2 years ago
I did not recieve my package
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Posted 2 years ago
Item damaged,trying to return phone doesn’t work no one answers emails
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Posted 2 years ago
Took my money, sent an order confirmation and then waited til 2 days before Christmas to then email me to say it was out of stock and a few more days before returning money. Left me no time to get a replacement Christmas present.
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Posted 2 years ago
Still not received the parcel and paid next day deliveey
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Posted 2 years ago
Was called to be told that the coat I ordered online had holes in and might have been caused by a mat or rat whilst it was in warehouse, and there was no others to send out instead!
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Posted 2 years ago
Delivery still pending although ODS and the courier advises it’s delivered.
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Posted 2 years ago
absolutely disgusting been waiting in over a week for item to be delivered and still no delivery!
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Posted 2 years ago
There is a mark on trainers
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Posted 2 years ago
on the tracking it says its delivered but it still hasn't came and it been over 2 weeks for first class delivery
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Posted 2 years ago
I don’t have the hat. You said it’s delayed and have no indication of when I will get it
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Posted 3 years ago
Not received it
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Posted 3 years ago
I received my order with a security tag on. Got in touch and asked for a discount for the inconvenience. Still waiting to hear back from last Tuesday
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Posted 3 years ago
Paid for a tee shirt and got parcelforce email saying they’ve received my parcel, then got a refund 10 minutes later with no explanation and obviously no tee shirt
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Posted 3 years ago
Can I just put this so called purchase you took money out of my account for an item you did not even have in stock absolutely ridiculous tried purchasing this item for a present leaving me to explain what had happened i have let everyone I know just how bad this company is ridiculous and I've received information I am not the only person that this has happened to .
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Posted 3 years ago
Lovely bag but think for the cost of item it should have been packaged better it was all squashed, plastic bag packaging very poor
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Posted 3 years ago
OD's Designer Clothing is rated 4.6 based on 2,217 reviews