OD's Designer Clothing Reviews

4.6 Rating 1,862 Reviews
89 %
of reviewers recommend OD's Designer Clothing
4.6
Based on 1,862 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read OD\'s Designer Clothing Reviews
Visit Website

Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

44 Barrow Street,
St Helens
Merseyside
WA10 1RY

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Ordered a Boss top.. paid… then told it was not available… still haven’t had refund!! Why ?
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Posted 7 months ago
Hi Ian, on the rare occasion the available stock we have can be incorrect. We can only apologise for this. In terms of your refund it was processed on the 4th of September, the same day as the order, I would advise double checking with your bank.
Posted 7 months ago
Item broke after a few days and quality of metal starting to show :(. Will be enquiring for a refund as I did not pay what I think was worth what I got. Not very happy at all.
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Posted 9 months ago
Refunded my order for no reason
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Posted 10 months ago
Hi Iqra, Thank you for your review and we are very sorry to hear about this. Unfortunately, as explained over email your order flagged up on our system as fraudulent. Also as explained over email, our system does not allow us to process any orders that are flagged as fraudulent for obvious reasons. This is the reason you received a full refund on your order. Thank you and we are very sorry for any inconvenience this has caused you. Kind regards, OD's
Posted 10 months ago
I have always purchased from you even jewellery, especially Christmas and birthdays. I ordered a bag as a gift and waited two days for the delivery. DPD confirmed that they had received a request to deliver., in the end I decided to call you to be told that my order was cancelled even though it was in stock when I ordered it I was told that “we sell in the shop too so it ran out of stock sorry about that” one thing that I really needed too I feel so let down by you especially asking for a review on a purchase that was cancelled without any notification.
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Posted 10 months ago
I ordered an item that was in stock on the website then got an email to say it wasn’t in stock so I was having a refund, why is it still saying in stock on the website when it’s not.
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Posted 10 months ago
Hi my order was never delivered and was lost by DPD. Though I know it is not the fault of ODS I am not having a great first time experience shopping on the site.
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Posted 11 months ago
I realised when I ordered the garment it would be the wrong size and immediately contacted the seller they refused to cancel so I ended up having to pay additional shipping costs sending it back will not use again
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Posted 11 months ago
Good morning David, Thanks for taking your time to submit a review. If a customer wants to cancel their order before it is shipped, we are always happy to oblige. Can you please let us know how you contacted us to cancel your order, as we are struggling to see any correspondence from you since placing your order on the 2nd of May, and we will investigate. Kind regards, OD's
Posted 11 months ago
I did not recieve my package
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Posted 1 year ago
Item damaged,trying to return phone doesn’t work no one answers emails
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Posted 1 year ago
Took my money, sent an order confirmation and then waited til 2 days before Christmas to then email me to say it was out of stock and a few more days before returning money. Left me no time to get a replacement Christmas present.
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Posted 1 year ago
Still not received the parcel and paid next day deliveey
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Posted 1 year ago
Was called to be told that the coat I ordered online had holes in and might have been caused by a mat or rat whilst it was in warehouse, and there was no others to send out instead!
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Posted 1 year ago
Delivery still pending although ODS and the courier advises it’s delivered.
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Posted 1 year ago
absolutely disgusting been waiting in over a week for item to be delivered and still no delivery!
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Posted 1 year ago
There is a mark on trainers
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Posted 1 year ago
on the tracking it says its delivered but it still hasn't came and it been over 2 weeks for first class delivery
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Posted 1 year ago
I don’t have the hat. You said it’s delayed and have no indication of when I will get it
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Posted 1 year ago
Not received it
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Posted 1 year ago
I received my order with a security tag on. Got in touch and asked for a discount for the inconvenience. Still waiting to hear back from last Tuesday
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Posted 1 year ago
Paid for a tee shirt and got parcelforce email saying they’ve received my parcel, then got a refund 10 minutes later with no explanation and obviously no tee shirt
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Posted 1 year ago
OD's Designer Clothing is rated 4.6 based on 1,862 reviews