Nutriseed Reviews

Name: Nutriseed
Address: Nutri Towers Unit 5 Lanrick Road, Nutri Towers Unit 5 Lanrick Road, London
Rating: 4.51

4.5 Rating 3,339 Reviews

88 %

of reviewers recommend Nutriseed

4.5

Based on 3,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 567 7472

Email:

team@nutriseed.co.uk

Location:

Nutri Towers Unit 5 Lanrick Road,
Nutri Towers Unit 5 Lanrick Road
London
E14 0JP

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Nutriseed 4 star review on 25th June 2020

JOANNE CLARK

Nutriseed 5 star review on 21st July 2019

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 1kg Chia Seeds, received 0.5kg Chia Flax (50-50 Chia and Flax Seeds), so basically only got a quarter of what I wanted, but at least it was mixed with stuff that looks like sawdust - not great! Had to wait another delivery to actually receive what I paid for (including the delivery fee).”

Helpful Report

Posted 2 weeks ago

“Cannot cancel the subscription, it just hangs. Directs me to Shopify but can't cancel there either without providing a valid replacements card. Very frustrated as feels like a finance commitment that I cannot ever get out of.”

Helpful Report

Posted 1 month ago

“Had quite a few issues already and I've only been ordering for a few weeks (but that's not the point of this review) I've just tried the Butternut Squash & Mild Spice Soup for the first time and OMG!! What on Earth are they thinking? It's disgusting! It is almost tasteless apart from tasting like garlic & ginger water. I may as well have continued with Slim a Soups, at least they taste like soup. I've probably got about 20 of them that i'm going to have to bin. Let's hope the Mighty Mushroom one tastes better! Extremely disappointed!”

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Posted 1 month ago

“I don't normally do reviews but I felt I should share my experience to warn off potential buyers. I am an experienced cleanser, I do them at least 4 times a year and this is the worst brand I have tried. The portion sizes are so small there's no way you can flood your system with the nutrients it needs and flush out all the toxins. I normally get 6 x 500ml bottles plus 2 little booster shots. With nutriseed it's 5 x 250 ml. It's just not enough, you are effectively starving and dehydrating yourself. In addition to the juices, all cleanses have done recommend hydrating with plenty of water, lemon water and herbal teas alongside, but I had to make additional juices because I was starving. I have never had that before. I find it incredibly irresponsible that the marketing makes you believe it is a healthy option and you are doing yourself good when it clearly isn't. There is nothing healing about these cleanses, avoid!”

Helpful Report

Posted 1 year ago

“I would NOT recommend. Misleading. Customer services are not helpful. What you order on the website is not what you receive (1 of the 5 drinks is completely different and the daily calories are HALF what they advertise online at only 500 per day). Taste's were okay, not horrific, apart from one. My tone may have been more positive if the response to my inquiry (to understand the above) was more useful and not a copy-and-paste message that has been edited so did not make sense in the slightest and barely answered my questions. Merely pointed the blame at their own website. Comical really!! There is better out there but I guess if you buy CHEAP you get cheap! Shop else where. Many thanks”

Helpful Report

Posted 1 year ago

“Cancelling the subscription is incredibly hard to do. I cancelled mine and have just received notification of being sent my next package (which was cancelled). The website has deliberately been designed to make this difficult and communication to sort this out non existent. The process to cancel should be made clear, transparent and easy.i can see from previous reviews communication and reliability is an issue with Nutriseed. Please be careful dealing with this company.”

Helpful Report

Posted 2 years ago

“Very disappointed with the service. Payment page gave me an option for next day delivery at extra cost. Made the payment. Next day got the email saying I'll receive my parcel in 5 days time. Wrote to nutriseed to complain, advising them I was travelling and couldn't wait that long, hence the premium payment. No response. Been 3 days.”

Helpful Report

Posted 2 years ago

“I ordered and paid for a juice cleanse on 8th August and requested delivery on 11th August. I did not. Receive my delivery so I rang to ask what had happened. I was told it couldn’t be sent as I hadn’t given a delivery date (which) I had. I had no been send an email to inform me of this or any telephone call, subsequently I cancelled the order.their customer service is awful.”

Helpful Report

Posted 3 years ago

“My first order was never dispatched however i was still charged. I was promised a refund however I am still waiting. Two weeks later I received an email saying my second order was going to be delivered. Again not received. I got a text from DPD saying they had delivered - but I can only assume this is a scam. Please beware of this company.”

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Posted 3 years ago

“Orders. It never arrived. I called and emailed and a new delivery booked. It never arrived again. I emailed. No email or call. So now down to me again to make contact again to chase for a refund. Extremely disappointing”

Helpful Report

Posted 3 years ago

“order #67228 was3 day cleanse. Took juice cleanse on the first day and ended vomiting for 3 days. I followed the instructions on storage and consumption to the letter.”

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Posted 3 years ago

“Didn't have the desired effect, the juices weren't exactly pleasant and I think it's very expensive for what it is.”

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Posted 6 years ago

“The packaging was hanging open, 15 of 35 juices were defrosted. They offered me 10% discount! They advised they don’t take returns so ZERO RESPONSIBILITY for packaging and ensuring that what you order you receive in a fit state. Finally refunded 15 juices so I’m left with half of the juices of a weird radio mix so not the 7 days of 5 different juices cleanse I ordered. Will NOT be using them again and advise AVOID!”

Helpful Report

Posted 6 years ago

“Unfortunately 2 weeks after making my order I never received my order and requested a refund. I contacted them a week ago explaining that I hadn't had a despatch email as stated would happen in my order confirmation- to which nutriseed pretended they had sent it but would send again??? Another week later still no despatch and still no order! I was wanting to start a healthy regime 2 weeks ago and in a world where there are many equally great and healthy products on the market this simply isnt good enough. I am sad though as I did want to try however I have purchased another brand yesterday and it is due tomorrow morning!!!”

Helpful Report

Posted 6 years ago

Hi Lynette, Than you for contacting us. We are sorry to hear about experience with Nutriseed and we will be more than happy to correct this for you. Kindly send us more details so I can check what happened. Just send us an email should you need further assistance or you can also call our free phone number 0800 567 7472. Our Customer Phone Care opening hours: Monday to Friday: 9:00am - 5:00pm except for holidays.

Posted 6 years ago

“Mainly fruit juice based. I'll use my own nutribullet in future. They did not feel very nutritious at all. Won't make this mistake again.”

Helpful Report

Posted 6 years ago

Hi Marjorie, Thank you for getting in touch. Your satisfaction is important to us. Our juice cleanse is made from 100% all natural fresh fruits and vegetables. We would really appreciate if you can send us more details about your concern so we can check. Just send us an email should you need further assistance or you can also call our free phone number 0800 567 7472. Our Customer Phone Care opening hours: Monday to Friday: 9:00am - 5:00pm except for holidays.

Posted 6 years ago

“3-day juice detox - don’t bother! So disappointed with this - the five juices per day were far from nutritious and full of superfoods. 3 juices were +/- 50% apple juice (one of which the remainder was carrot juice! Sugar, sugar), 1 juice 55% pear juice, and 1 juice was 68% mineral water plus lemon juice (yes you read this correctly😮). No superfoods here, just fruit juice plus a sprinkling of pepper/herbs. Do yourself and your wallet a favour, and buy a carton of apple juice, a carrot and a handful of salad (lettuce mainly) and you more or less have the same 3-day plan. How anyone can survive on less than 400 calories a day of fruit juice for 3 days is beyond me. Nutriseed if you read this, I would REALLY like a refund......”

Helpful Report

Posted 6 years ago

Hi Zoe, I am sorry to hear that you didn't like the juices. Your satisfaction is important to us. We guarantee that all the juices are made from 100% fresh fruits and vegetables. We are more than happy to discuss this with you. Just send us an email should you need further assistance or you can also call our free phone number 0800 567 7472. Our Customer Phone Care opening hours: Monday to Friday: 9:00am - 5:00pm except for holidays.

Posted 6 years ago

“Juice arrived unfrozen and delivery took longer then they stipulated on their website.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your feedback. I understand your concern. Can you please send us more details so I can check. Just send us an email should you need further assistance or you can also call our free phone number 0800 567 7472. Our Customer Phone Care opening hours: Monday to Friday: 9:00am - 5:00pm except for holidays.

Posted 6 years ago

“Took weeks to arrive. When it finally did, it didn't taste of cacao as promised, nor did it make a thick shake as shown in the website. I'd describe it more as dirty green pond water with flaxseeds floating in it. Needless to say, I shan't be purchasing again... Regardless of the endless emails that the company spammed me with from the moment they had my details.”

Helpful Report

Posted 6 years ago

Hi, We appreciate your feedback and your satisfaction is very important to us. I will be more than happy to check this for you. Can you please send us more details like the item you are referring to and a photo if possible. Just send us an email should you need further assistance or you can also call our free phone number 0800 567 7472. Our Customer Phone Care opening hours: Monday to Friday: 9:00am - 5:00pm except for holidays.

Posted 6 years ago

“Awful. 2 failed delivery attempts and still trying to resolve”

Helpful Report

Posted 6 years ago

Hi Lauren, I am sorry if the delivery attempts failed. We will be more than happy to get this issue resolved. Can you please send us more details (i.e order#, email address etc) to team@nutriseed.co.uk so I can check what is happening.

Posted 6 years ago

“Juices were very basic and contained too much fruit juice, On arrival several bottles were cracked. Wouldn't buy again better doing it Yourself”

Helpful Report

Posted 6 years ago

Hi Grant, Our juices are made from 100% fresh fruits and vegetables and we guarantee that you are getting the most nutrients out it. Your satisfaction is important to us. We would appreciate if you can send us picture and more details to team@nutriseed.co.uk so I can check and make any necessary action on our end.

Posted 6 years ago

Nutriseed is rated 4.5 based on 3,339 reviews