Nutriseed Reviews

4.5 Rating 3,335 Reviews
88 %
of reviewers recommend Nutriseed
4.5
Based on 3,335 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Read Nutriseed Reviews
Visit Website

Phone:

0800 567 7472

Email:

team@nutriseed.co.uk

Location:

Nutri Towers Unit 5 Lanrick Road
London
E14 0JP

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Nutriseed 4 star review on 25th June 2020
JOANNE CLARK
Nutriseed 4 star review on 25th June 2020
JOANNE CLARK
Nutriseed 4 star review on 25th June 2020
JOANNE CLARK
Nutriseed 4 star review on 9th August 2019
Rowena Dymond
Nutriseed 5 star review on 21st July 2019
Diana Almond-gunn
Nutriseed 5 star review on 17th April 2019
Mandy Pritchard
Nutriseed 5 star review on 10th September 2017
Hibba Azman
3
Anonymous
Anonymous  // 01/01/2019
It is not possible to cancel my auto-renew, which were made as an accident.
Helpful Report
Posted 6 years ago
My delivery was delayed a day and I was told it would be arriving the next day in an email that didn’t really make sense. The next day the juices didn’t arrive at all - I had to then Chase by phone to the reason why. No answer. Emailed several times, eventually received an insincere email and a refund. No trying to sort it out and no explanation.Awful! I’ve used many different juice companies and this is the worst
Helpful Report
Posted 6 years ago
Received an incomplete order. They were very slow to reply and resolve the matter. It was eventually resolved but it was hard work. Unlikely to use them again
Helpful Report
Posted 6 years ago
One bottle had leaked in transit. 2 of the 'flavours' un-drinkable, vile to be precise
Helpful Report
Posted 6 years ago
This was my first order. I ordered and paid for 3 packets but only received one packet. I left two messages but have had no reply. So, won't be ordering from them again!!
Helpful Report
Posted 6 years ago
Ordered on 12/09 two weeks later still haven't received the package, contacted you by email no response, called and got refund. Still waiting
Helpful Report
Posted 6 years ago
Sorry to write a bad review because i love what your company is trying to acheive but i've ordered over 3 weeks ago for over 100£ and i still didn't receive anything! I've contacted customer support by phone and email and still nothing! This is the worst customer service possible...
Helpful Report
Posted 6 years ago
Hi Farrah, this does not sound like the Nutriseed service we pride ourselves on. I will personally look into this for you as you certainly should have your order by now. Joey - Head of Customer Care
Posted 6 years ago
Hi Farrah, This does not sound like us at all, I have asked our customer care manager to give you a call so we can resolve this for you.
Posted 6 years ago
I just don't like the taste, the closest thing I can compare it to is clay! I really like the purition ones (sorry, not trying to be rude, just being honest). I am really disappointed and I have unopened bags plus some remaining in the opened bag. Any chance of a refund? Best wishes,
Helpful Report
Posted 6 years ago
Sadly nutriseed customer service has rapidly declined with the rise in customers :( Still waiting 20 days later for my agreed and promised refund for less than acceptable goods. You've fobbed me off every other day insisting you are refunding. Thankfully I paid using credit card and now have a chargeback claim against you. You've ignored requests from PayPal to resolve too I really didn't want to shame nutriseed on social media but don't understand why they won't refund. This is a loyal customer lost :(
Helpful Report
Posted 6 years ago
Placing the order and taking my money out of my account went very smoothly. However your delivery statement is incorrect, 6 days and I am still waiting. You obviously don't bother yourselves too much on delivery. But don't worry I shall not order from yourselves again, it will give you more time to put your feet up. Enjoy.
Helpful Report
Posted 6 years ago
Items weren't delivered and I waited in all morning. I even double checked with their team that the delivery was booked in for the right day and nothing turned up. No apology from the company or recognition something went wrong on their side. Poor customer care and terrible communication. Would not never use them again.
Helpful Report
Posted 6 years ago
I am sorry but I just did not like it, I have only had it once and its awful, sorry guys
Helpful Report
Posted 6 years ago
I never received my order. I have emailed you and rung you but no response. So could you please get in touch asap. Judy Thurston -Chiddy.
Helpful Report
Posted 6 years ago
Order hasn't arrived., but bombarded with endless emails. Not a great experience so far!
Helpful Report
Posted 6 years ago
Hi Kerry, We are sorry to hear that your order has not arrived. if you can e-mail us at team@nutriseed.co.uk I can look into this for you. Joey - Customer Care Team
Posted 6 years ago
I really wanted to like it. Great packaging, quick delivery, reasonable cost. But the taste made me feel sick for the rest of the day. I tried the suggested recipe and hated tried to give it another chance without blueberries and it was even worse. I would be happy to return it because I won't drink anymore of it I'm afraid. Sorry!
Helpful Report
Posted 6 years ago
I followed your recommended recipe and the taste was earthy, not very pleasant and it was not filling. I keep seeing your posts on Facebook so I left comments to this effect and you have not just ignored my requests for ideas, support etc, you have blocked me on Facebook as you do not want any negative comments. Appalled at your lack of customer care and support. At the very least, I would like my money back.
Helpful Report
Posted 6 years ago
2 of the drinks are not edible. Contacted nutriseed as they have a 2day response apparently, it took 3/4 days to respond saying they couldn't do anything even though I only had 3 bottles so what exactly does the 100% guarantee cover? Bugger all !
Helpful Report
Posted 6 years ago
Not happy with the size looks bigger than it is and it was opened when I got it
Helpful Report
Posted 6 years ago
Thoroughly disappointed. Order nr #28066. Didn't arrive on the day I had ordered for. No news at all as to why. I had called up and then said that there was an issue with the delivery service - so couldn't start my diet on the planned week when my child was away!! then delivery came and had too many number '3' juices - turned out they had give me more '3's instead of 4s. Regret trying Nutriseed. There was an email saying that you were a start up and need to spread the word!! but don't have a reason to - as a startup should be really care more, Talitha
Helpful Report
Posted 6 years ago
The postage was insufficient to cover delivery, I had to go to the Post Office pay £2.00 postage and £1.00 admin.
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Posted 6 years ago
Hi Anthony, I'm concerned to read your review as postage is always covered in full. I will drop you an e-mail to arrange a refund on costs. Joey
Posted 6 years ago
Nutriseed is rated 4.5 based on 3,335 reviews