NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 928 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 16th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products at great prices. Fast delivery.”

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Posted 3 years ago

HI Many thanks for your review, Really appreciate it Best regards, Kevin

Posted 3 years ago

“Product fine but too small. Have emailed with request to return the product for larger size. No response as yet.”

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Posted 3 years ago

HI Graham, Many thanks for your review, I'm really sorry we haven't replied about returning the shoes, we have searched our emails and have never received an email from you about returning them. Please can you re-send to sales@nswatersports.com We have a no quibbles return policy so please return the shoes to us and we will refund you on receipt. Please accept my sincere apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 3 years ago

“I was in a hurray to get my wetsuit. I emailed NS and got a response in minutes. Kevin let me know when my item was sent and I received it the next day. Excellent very impressed 😊”

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Posted 3 years ago

HI Angie, thanks for your review, really pleased everything worked out and the goods arrived as they should. Best regards, Kevin

Posted 3 years ago

“Ordered a wetsuit on the website, really simple. They had it dispatched on the same day and I've received it just 2 days later, brilliant service.”

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Posted 3 years ago

“As always prompt, effective and perfect!. Always by from your local stores :) thanks again”

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Posted 3 years ago

“Great service. Ordered 7 products for kayaking and sup as they had in stock where a lot of places that I use had sold out. Most of the kit from Peak or Palm as my go to brands. Highly recommend.”

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Posted 3 years ago

“Massive thanks to Jess for her help sending me an item - fantastic service and hugely appreciated. Lucy”

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Posted 3 years ago

“Excellent personalised service - thank you!”

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Posted 3 years ago

“Excellent customer service. I ordered a product online which then turned out to be out of stock. They quickly got in touch with an apology and an immediate refund. Can't ask for more really.”

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Posted 3 years ago

“No hassle, great product, quick delivery.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Item ordered was delivered quickly and in good order”

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Posted 3 years ago

“Great selection and excellent service.”

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Posted 3 years ago

“Very fast delivery - thanks”

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Posted 3 years ago

“I would write a review but as i have not yet received the goods - i can't!”

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Posted 3 years ago

“If you ask me to write a review after I’ve received the product”

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Posted 3 years ago

“Flawless. Great service and perfect product.”

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Posted 3 years ago

“Good to be able to speak to someone on the phone to make sure the kayak carrier matched my requirements and after a first outing, pleased to confirm it worked well.”

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Posted 3 years ago

“Purchased a Jobe Yarra paddle board and wetsuit from NS Watersports. Service was outstanding, very knowledgeable and great range of stock. Had a slight fault on the board when opened (no fault of the store) and it was promptly and professionally dealt with. Exchanged without question. Cannot recommend them enough. And to top it off they even price matched the cheapest online price I could find.”

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Posted 3 years ago

“First time used. Ordered an Ortlieb product which I’m pretty sure is no longer manufactured but wanted that particular colour. Item arrived in good condition (a tiny bit worn looking on one of the folds but nothing of concern that would detract from the waterproof capabilities). Very very quick delivery. In a nutshell, no complaints and will defo use again when needed!!! A first class shopping experience.”

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Posted 3 years ago

NS Watersports is rated 4.7 based on 928 reviews