Nostalgia.co.uk Reviews

Name: Nostalgia.co.uk
Address: 80 George Street, Edinburgh, Midlothian
Rating: 4.93

4.9 Rating 6,791 Reviews

99 %

of reviewers recommend Nostalgia.co.uk

4.9

Based on 6,791 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Nostalgia Cases Review "I was sceptical at first having purchased a few bad fits, nostalgia cases really set the bar high with outstanding phone fit and print detail. My fellow rangers fans are always asking me where I got my case. Thank you "

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Nostalgia.co.uk 5 star review on 15th February 2024

816

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cup was ok but slight chip under blue tartan. It shows up as it is white. See photo”

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Posted 4 years ago

Hey Chris, Sorry to see that your mug arrived with a small chip. I'll ask our production guys to get a replacement mug produced and send out to you asap. Thanks, Mark

Posted 4 years ago

“quite slippy in hand, not as secure a feel as I thought it would be, to plasticy,,,prefer a more rubbery non slip feel, but an excellent idea”

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Posted 4 years ago

“Middle review rating because ordering process and the delivery was good. Case was not.”

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Posted 4 years ago

Hi Donald, Very sorry to hear that you're not happy with your case. If you could email us some more details, that would be really helpful. I'd be happy to send out a replacement case if theres a defect or I can issue you with a full refund. Thanks, Mark

Posted 4 years ago

“Case is good but could be better like around the camera with a wide gap so if you dropped it pebbles would or may get in it and damage it”

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Posted 4 years ago

“Case arrived very late however when i enquired for help customer service was incredibly helpful”

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Posted 4 years ago

Hi Keira, Sorry to hear that you were unhappy with the delivery times. Your order was placed on Friday the 14th of June and was dispatched on Wednesday the 19th. So we actually go your order out in 3 working days, rather than the 4 that are quoted. Unfortunately the delay in it then arriving with you was due to Royal Mail, which was outwith our control. We find around 90% of 2nd class mail parcels arrive in 2 working days and around 9% arrive in 3, so unfortunately you were one of the unlucky 1% who have to wait slightly longer. I hope this doesnt deter you from ordering from us again. Thanks, Mark Boyd Founder, Nostalgia Case

Posted 4 years ago

“Case is clean clear and tight fit u fortunately it doesn't have any protection around the screen. Still great case.”

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Posted 4 years ago

“Would be better made in a soft rubber material to protect the phone.Nice looking case but one drop and it will surely break. Slightly over priced for quality.”

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Posted 4 years ago

“Case is ok and it might just be for my make of phone but the sides look a bit tacky/cheap. Print on the back is as expected until it stops suddenly on the sides and it's just clear.”

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Posted 4 years ago

“Good delivery time. Good novelty value. Cases easily scratch.”

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Posted 5 years ago

“Basic but decent phone case, but very disappointing to find I've been added to a reviews.co.uk mailing list by the company to get me to review the product, and I have to forcibly unsubscribe myself to not receive more emails from them. Poor form, and questionable data usage.”

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Posted 5 years ago

Hi Iain, Purchasing a case from us does not see you added to any Reviews.co.uk mailing list. A week after dispatch we send out review requests such as the one you received. This is to help us gather customer feedback (both good and bad) and to help give potential customers peace of mind when making a purchase. There is of course no obligation whatsoever to leave a review should not wish to. At the bottom of this email there is some text that reads "If you wish to opt out from Reviews.co.uk emails please click here.". This isnt referring to a mailing list that will be used for marketing purposes for Nostalgia Cases. This is asking if you wish to never receive another review request (from any company) then you can opt out. When you completed your purchase at Nostalgia Cases you were asking if you were happy to receive email marketing. This box was checked, hence you receiving a request for a review. We do have a Nostalgia Cases email list which we contact from time to time about new products, offers and news. I will remove you from this list so that you do not receive any email communication from us going forward. Thanks, Mark

Posted 5 years ago

“Case looks amazing and is good quality however on the Galaxy S8 the fit is pretty loose and it offer 0 support if you dropped your phone.”

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Posted 5 years ago

Hi Gary, It sounds as though your case has warped slightly during the manufacturing process. It should fit perfectly snug and therefore protect the phone if you were to drop it. Please accept my sincerest apologies that the fit issue was not identified during our quality control checks before dispatch. I will arrange for a replacement to get sent out to you. It will be dispatched on Monday. Thanks, Mark

Posted 5 years ago

“Design, customer service and delivery were fine. The product was not finished to a high standard and has several rough and jagged edges.”

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Posted 5 years ago

Hi Dawn, Please accept my sincerest apologies. 1 in maybe 500 of our cases will have sharp edges, when delivered by our manufacturer. We tend to pick this up during our quality control checks before dispatch, but unfortunately on this occasion we have not. Really sorry that the case you received wasnt perfect. I will arrange for a replacement case to be sent out for you tomorrow. Thanks, Mark

Posted 5 years ago

“Really cool case but just found the writing on the badge colour a bit faded, and hard to read.”

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Posted 5 years ago

“All right but photo isn’t great quality”

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Posted 5 years ago

Hi Tilly, Really sorry to hear that you're not happy with the quality of our product. You've mentioned that that "photo isn't great quality". Please note that our prints are not of photographs but of digital reproductions of the shirt. So our designer will look at photos of the shirt then create a vector image of that shirt, as close to the original design as possible. This digital reproduction is then printed using a sublimation technique onto film. This printing technique is extremely sharp and is therefore nice and sharp when printed onto the case. This technique actually prints a sharper image than if we did use a photograph. However, there is a chance that there was some sort of error with your print. Please accept my apologies for this, if the print wasnt perfectly sharp then it should have been picked up during our quality checks and the case should have been reprinted. I can offer two routes to help resolve this issue... I can either send out a free replacement case or I can issue you with a full refund. I will also email you to discuss the above options. Thanks, Mark

Posted 5 years ago

“Design good and good build quality , case slightly to big”

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Posted 5 years ago

Hi Andrew, Please accept my apologies, the case should not be slightly too big in any way! It should fit nice and snug so theres no movement of the phone when it sits within the case. A fit issue should have been picked up by our quality control checks, once again, very sorry that it was not. I will arrange for a replacement case to be sent out to you and I will send it 1st class so that it arrives in time for Christmas. Thanks, Mark

Posted 5 years ago

“Good delivery time, packaged well.”

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Posted 5 years ago

“Hi there im still currently waiting for my phone case and it has been 2 weeks since ordering i was wondering if there has been a mistake maybe as i have not recieved yet”

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Posted 5 years ago

Hi Kerr, If you have received a request to submit a review, then this means your case was dispatched around 5 days earlier. As such, even with 2nd class mail, it should have been delivered by now! Unfortunately around 0.3% of UK parcels do go missing... I think there are a few posties with rather nice phone cases! I will reach out to you via email to confirm your delivery address and to arrange a replacement to be sent out. Thanks, Mark

Posted 5 years ago

Nostalgia.co.uk is rated 4.9 based on 6,791 reviews