Norton Barrie Reviews

Name: Norton Barrie
Address: Springfield House, Water Lane, Wilmslow
Rating: 4.89

4.9 Rating 6,265 Reviews

98 %

of reviewers recommend Norton Barrie

4.9

Based on 6,265 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01625 528233

Email:

enquiries@nortonbarrie.co.uk

Location:

Springfield House, Water Lane
Wilmslow
SK9 5AA

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Norton Barrie 5 star review on 11th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality just not fitted as expected”

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Posted 3 years ago

“Fast efficient service great products at good prices Thankyou”

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Posted 3 years ago

“I received my shorts, the wrong item was sent. I spoke with Emily in Customer Services, she found the correct shorts. Hopefully they arrive before my holiday. Mistakes happen everywhere, it’s the recovery that is remembered - Emily 5 Stars”

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Posted 3 years ago

“Delivered as expected”

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Posted 3 years ago

“Fast and accurate delivery times. Great Service”

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Posted 3 years ago

“Shirt came in a couple of days no issues”

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Posted 3 years ago

“I am very impressed and happy with the qaulity of the pair of shoes that i bought. The websites is easy to navigate and the delivery time was fair. I just hope to win the prize then i will definetley be shoping with you again. Thank you so much”

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Posted 3 years ago

“Good prices and service”

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Posted 3 years ago

“very good products fast delivery”

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Posted 3 years ago

“Standard service. Ordered a pair of jeans online. Received confirmation email and tracking info. Delivered within expected time frame with no damage. Product was exactly as pictured and described. Suggestions for improvement (but are not barriers for further patronage) 1. Mobil phone was unable to zoom in on the pictures of the items. Improve usability for mobile devices. 2. I had difficulty with determining sizing. (UK to US). More likely an issue on my end with not understanding how to appropriately convert. Used the sizing chart but still ordered 1 size too small.”

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Posted 3 years ago

“Quick delivery but as a suggestion going forward, can you pack handbags in a box instead of just putting it inside the plastic bag? The other half signed for delivery from the courier and it’s pretty obvious by touch alone what she’s getting for her Christmas!”

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Posted 3 years ago

“Easy but nothing special”

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Posted 3 years ago

“Really quick turnaround on delivery and returns. Items always very well packed. I would have given 5* if returns were free. On this occasion, I ordered 2 sizes of the same item. I kept one and returned the other. I only did it this way as it was during the sale and I could have missed the discount if I had to re-order. Maybe they could waive the fee if you didn't return the whole order.”

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Posted 3 years ago

“Happy with the products and delivery.”

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Posted 3 years ago

“Easy transaction, delivery took a few more days than expected, but overall good. Great price for item.”

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Posted 3 years ago

Good afternoon Matthew, Many thanks for taking the time to leave your review. We are constantly evaluating the performance of our couriers to be able to provide the best possible experience for customers, so your feedback is greatly appreciated. Kind regards, Matt

Posted 3 years ago

“Good price and fast delivery”

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Posted 3 years ago

“Good price had my size in stock quick but lost one star as packaging was not good”

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Posted 3 years ago

“Customer service is brilliant, but poor courier service they using for delivery, definantly need to change n use better service. Order was not delivered on time, no/very poor communication from courier company, fair play to Norton Barrie they followed it up with courier company. I would advise Norton Barrie not to use this delivery service.”

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Posted 3 years ago

“Good service ,but delivery instructions weren't followed.”

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Posted 3 years ago

Good afternoon, Many thanks for taking the time to leave your review. I am sorry to hear that our courier was unable to follow your instructions. I have reached out to you directly via email so that we are able to investigate further. We regularly monitor courier performance to ensure customers are receiving the best possible service so your feedback is greatly appreciated. Kind regards, Matt

Posted 3 years ago

“Very happy with my Holland Cooper coat.”

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Posted 3 years ago

Norton Barrie is rated 4.9 based on 6,265 reviews