northXsouth Retail Reviews

Name: northXsouth Retail
Address: 28-29 Acorn Business Centre 2 Riada Avenue Ballymoney Co. Antrim Northern Ireland, Ballymoney
Rating: 4.90

4.9 Rating 4,939 Reviews

98 %

of reviewers recommend northXsouth Retail

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Phone:

+44 (0) 2827238088

Email:

support@northxsouth.ie

Location:

28-29 Acorn Business Centre 2 Riada Avenue Ballymoney Co. Antrim Northern Ireland
Ballymoney
BT537LH

northXsouth Retail 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a therm 470ml by mistake. Immediately after the purchase, I contacted customer service to inform them and cancel the purchase. He told me to wait for the delivery to arrive and reject the package, then it would cancel straight away. I did exactly like that, but the delivery guy from DPD said that that wasn't the right procedure and that the company was aware of that. They have to call DPD to cancel it. I contacted customer service again, and now they told me that there is no refund. I have open a case on Paypal. I have the item unopened with me waiting for the collection. I won't pay any cancelation or collection. Very dissappointed with the service.”

Helpful Report

Posted 4 years ago

Good afternoon, As advised, we are unable to guarantee that any cancellation request is received in time to pull the order. Additionally, as the flask was sent on an express service it could not be cancelled in transit. Therefore we advised for you to refuse the delivery to avoid any return charges. This is a fairly standard procedure. As you chose to accept the delivery we have invited you to return the goods at your convenience for a full refund. As you placed the order via PayPal the return postages costs can be reclaimed from PP. Any questions, let us know. Best, Andy

Posted 4 years ago

“Finally got a filter for our tap in the kitchen and it is fantastic. Super easy to install, water is so much tastier. North south delivery was super speedy, got it next day. The filter needs to be replaced after 600 liters. NorthXsouth price was 2 euro cheaper than super value”

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Posted 4 years ago

“Great product and cheaper than anywhere else on the internet after a lot of research, where some retailers had no stock either. Delivery was a lot quicker than expected. No complaints at all and would highly recommend NorthXsouth to anyone looking to quality products and service.”

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Posted 4 years ago

“Super service. My product arrived really quickly and I’m delighted with it”

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Posted 4 years ago

“My first time dealing with northXsouth and I am happy to say a very good experience. Excellent delivery time and cheaper than competitors with their products.”

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Posted 4 years ago

“Great value, quality products, fast delivery.”

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Posted 4 years ago

“Product arrived within 48 hours. Website was easy to navigate.”

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Posted 4 years ago

“Fantastic service, I got my coffee machine very quickly and it is amazing!”

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Posted 4 years ago

“Excellent service , super fast response and delivery. Would def recommend and order from them again”

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Posted 4 years ago

“Item was cheapest around and arrived within 3 days. Very impressed. Will buy there again.”

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Posted 4 years ago

“Quality service”

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Posted 4 years ago

“Very fast delivery and great quality products. I will definitely shop here again.”

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Posted 4 years ago

“I cancell and return my order of infrared heater”

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Posted 4 years ago

“Goods arrived very quickly. Couldn't find these pots anywhere else for better price. Ill be back”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great service, really quick delivery to Dublin. Thanks!”

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Posted 4 years ago

“Excellent item, good delivery”

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Posted 4 years ago

“It was the quickest online order I have ever received and was exactly what I ordered thank you”

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Posted 4 years ago

“so far(3 days in) all is good. I was very surprised how fast my purchase was delivered. I was expecting big delays during this pandemic. it arrived in 2 days.”

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Posted 4 years ago

“Great machine experience great coffee with this machine 👍”

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Posted 4 years ago

northXsouth Retail is rated 4.9 based on 4,939 reviews