NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 10,763 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 10,763 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 5th May 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Good shoes. Fast delivery.”

Helpful Report

Posted 12 hours ago

“I wanted a running bag which was out of stock but cheaper than other websites including Amazon. Prompt reply to my query about when it would be available and a second message to let me know there had been a delivery. Delivered within a couple of days and extremely helpful customer service throughout. Would definitely use again.”

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Posted 16 hours ago

“My shoes arrived ahead of schedule and were delivered to my door. Thank you!”

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Posted 19 hours ago

“Really happy with my purchase and I received it super quick plus delivery was free! I'll definitely be ordering from them again!”

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Posted 20 hours ago

“Excellent service. Thankyou”

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Posted 22 hours ago

“Quick and efficient. New runners arrived promptly and am delighted. Many thanks”

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Posted 22 hours ago

“Fast delivery and good value”

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Posted 22 hours ago

“Arrived as ordered. Fit good.”

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Posted 1 day ago

“This is my third pair of running shoes ordered from Northern Runner and I've been very happy each time.”

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Posted 1 day ago

“arrived sooner than expected. very satisfied”

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Posted 1 day ago

“Great selection sizes across models across brands. Speedy delivery with handy real-time notifications. Excellent service overall - will certainly use again.”

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Posted 1 day ago

“Everything arrived exactly when they said it would. Well packaged and excellent service. Wouldn't hesitate to order from them again, highly recommended.”

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Posted 1 day ago

“From start to finish, you couldn't ask for better service. My initial phone call to ask for help in choosing the correct footwear for my needs, the gentleman went above & beyond to ensure to the best of his extensive knowledge I got what I needed...& having just hiked 200miles, he wasn't wrong. Ordering is smooth & shipping is very fast. Post-purchase you get an email to ensure you got your items & that you're happy. What more could you want...?!?! Definitely my new go-to shop for future footwear purchases. 10/10”

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Posted 1 day ago

“Lovely company to deal with, efficient and helpful.”

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Posted 1 day ago

“Great selection and options. Fast delivery”

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Posted 1 day ago

“I am very happy with the service I received . The order arrived very quickly. I had to return a pair of shoes due to being rather wide for me. But I had no problem in returning them and reordering a smaller size.”