NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 10,723 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 10,723 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 8th April 2024

122

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent. Speedy delivery, great range, competitively priced and not part of some faceless international company. Keep going.”

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Posted 13 hours ago

“Speedy delivery of order at a great price. Good choice of shoes for all .”

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Posted 16 hours ago

“Fabulous, smooth transaction. Would not hesitate to use this professional retail outlet again. Thank you.”

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Posted 1 day ago

“Fast efficient service at a reasonable price. Thanks”

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Posted 1 day ago

“My ordered items arrived earlier than stated, unfortuately on this occasion the goods did not fit, but easy to return and when I emailed them with a query they got back to me promptly and were helpful. My refund was issued with no problem and I would not hesitate to use this company again.”

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Posted 1 day ago

“My husband has difficulty finding wide trainers and these are as described as fit perfectly. Thinking of buying another pair from you.”

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Posted 1 day ago

“Excellent service”

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Posted 1 day ago

“Great selection of trainers, and I was able to find something to suit me perfectly. Good company to deal with, and quick delivery.”

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Posted 1 day ago

“Good range of stock on the website, easy to filter and select the right running shoes. Very fast delivery and good communication throughout.”

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Posted 2 days ago

“Good price, order arrived in reasonable time and kept informed of progress.”

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Posted 3 days ago

“I have bought a few things from Northern Runner. As per usual, the service was perfect.”

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Posted 3 days ago

“Quick delivery and return refunds , will use again”

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Posted 3 days ago

“Very efficient company. The order arrived quickly and was as described on the website. I am happy with my purchase.”

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Posted 3 days ago

“Excellent service with very prompt delivery”

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Posted 3 days ago

“Perfect from start to finish! Easy to navigate the website with the product information simple to read, you don't have to click on multiple tabs. Pricing excellent (cheaper than instore), although the price is basically the same after postage. However, the jacket came a lot faster than expected, 2 days later rather than the 3-5 days stated. I called the store to inquire about the jacket I ordered and was greated by very friendly staff and a wonderful Newcastle accent! Very impressed with everything, well done Northern Runner!”

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Posted 4 days ago

“Great service and product all round thanks”

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Posted 4 days ago

“Norther Runner has the best prices, a loyalty scheme and great customer service.”

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Posted 4 days ago

“Good shoes. Very comfortable - wish my running could do them justice. Delivery ahead of expectations. Would recommend Northern Runner to anyone.”

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Posted 5 days ago

“My emailed question was answered quickly and with great advice. On that advice I ordered a pair of trainers and the ordering process and tracking was (as last time) excellent, accurate and well within the advised timescale. Definitely a company to use over and over again.”

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Posted 5 days ago

“Second time I have ordered from Northern Runner, it was delivered on time and great product properly packaged. I would definitely recommend using them.”

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Posted 5 days ago

NorthernRunner.com is rated 4.9 based on 10,723 reviews