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North Bikes Reviews

4.9 Rating 471 Reviews

99 %

of reviewers recommend North Bikes

Company Reviews

Product Reviews

4.9

Based on 471 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 20th January 2024

North Bikes 5 star review on 21st July 2023

North Bikes 5 star review on 7th July 2023

North Bikes 5 star review on 7th July 2023

North Bikes 5 star review on 1st May 2023

North Bikes 5 star review on 11th April 2023

North Bikes 5 star review on 2nd November 2022

13

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price for the bike and swift despatch and delivery. Also were really helpful with a couple of questions I had during set up and took the time to email me some YouTube clips to help”

Hi, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Absolutely fantastic service, highly recommend! Thank you.”

Hi Kate, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service from North bikes. Ordered at New Year and staff went to the trouble of checking directly with me about the best delivery date before or after New Year. Bike itself had been professionally checked, repacked perfectly and provided with all the tools and accessories I thought I might have to buy myself. Bought a Woom bike so not much variation in price across retailers but very pleased the high level of service from North Bikes. Highly recommended! And of course I have to mention that my youngest is extremely pleased with his new bike! Thanks.”

Hi Chris, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“The North Bikes team were amazing right in the middle of Christmas. Was looking to get my daughter a pink frog 44 and was worried about transit times and they went above and beyond to make sure there would be no nightmares. Awesome outfit. Highly recommend!”

Thank you so much Patrick for your wonderful 5-star rating of North Bikes! We are so glad to have been able to provide you with the pink Frog 44 for your daughter in such a timely fashion, even during the Christmas holiday season! We appreciate your generosity and kindness, and are so thankful to have earned your recommendation. Thank you for being a part of the North Bikes family.

“Friendly and excellent service from visiting you October or early November to chose a suitable bike for our granddaughter to picking up the bike. We welcomed the opportunity to try bikes for size and suitability.”

Hi Linda, Thank you so much for your 5-star rating of North Bikes! We are glad you appreciated our friendly and excellent service from visiting us to choose the perfect bike for your granddaughter. It was our pleasure to enable you to try out bikes for size and suitability. Thank you again for your kind words! Kind regards, North Bikes

“Very good. Purchased a Frog bike. Site checkout good. They sent an email to advise on a small delay on shipping which was appreciated, plus a link to an online manual for the bike. Bike arrived with lengthy setup instructions, perhaps they could be better presented/refined but other than that, no qualms.”

Thank you, Lawrence, for your fantastic 5-star rating! We really appreciate your feedback on the Frog bike you purchased from our site and the updates we sent about delivery. We also take your comments on our setup instructions into consideration. Thanks again for choosing North Bikes!

“Excellent customer service! The staff is knowledgeable about products. I ordered a bike for my daughter and am very happy with the purchase.”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Would definitely recommend North Bikes. Great customer service, delivery date changed at the last moment as we were going to be away. The bike was very well packaged to avoid any damage and all tools and instructions needed to assemble the bike were provided, as well as a tyre pump! Thanks very much.”

Hi, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“So helpful for a last minute order. Quick response by email . Really wanted to make sure the choice I was enquiring about was the right one for us before we made a purchase”

Hi Gary, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fantastic service! North Bikes could not have been more helpful.”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent service and amazing quality children’s bike. V happy with our purchase”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent service with bikes at good value and quick delivery. Especially at Xmas.”

Hi Randal, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service. They called before delivery, kept me up to date throughout the delivery window, and the delivery was prompt. Can't fault the customer service at all.”

Hi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fantastic service, we visited first to try sizes of different bikes, nothing was too much trouble and they were very helpful. Ordered the bike we wanted online. We choose to have it built up and collect in person. Received a phone call to discuss when we wanted to collect. All in all I would certainly recommend and use again. Excellent service, friendly and helpful.”

Hi Sarah, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Very professional and attentive service”

Hi Salih, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Really great balance bike. Our toddler loves it. Delivered super fast before Xmas. Wonderful service all round. We’ll definitely be coming back for our son’s next bike!”

Hi, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great products and great customer service. Thank you. My boys were very happy on Christmas Day.”

Hi Elizabeth, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great service and aftersales support from David. I will be purchasing again in the future.”

Hi Richard, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Ordered a bike for my daughter’s Christmas. Really happy with the service I received- kept me up to date with shipping etc and product is great.”

Hi Karen, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Brilliant experience buying from North Bikes. Received a very personal buying experience from David , who was very helpful and informative about the product. The bike was also delivered with a set of tools from North Bikes to aid assembly. 100% recommend!”

Hi Michael, Thank you for your kind words and what a lovely review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

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North Bikes is rated 4.9 based on 471 reviews