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North Bikes Reviews

4.9 Rating 543 Reviews
99 %
of reviewers recommend North Bikes
4.9
Based on 543 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read North Bikes Reviews

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

Write Your review

This is our third bike from North Bikes. Really helpful and a pleasure to deal with. The quality of the bikes are excellent also. Would highly recommend them.
Helpful Report
It was a difficult decision for me to make the decision and purshace my daughters' bike online because I was not sure if I could set it up! However, the bike came like %80 of it ready and I easily did the rest. I delivered some of my questions to the customer services and they also send me a link that shows the video and images.
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David was do helpful from my initial phone conversation with him right upto delivery. Will definitely buy from here again and will recommend to family and friends. Have a lovely Christmas David. Many thanks Maureen Miller
Helpful Report
Hi Maureen, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes
What a company - Simply awesome! We were searching for a bike for our 9/10 year old for Christmas this year. We called this company even though they are not in our region to chat about the range of bikes they had. Primarily to understand the differences between two bikes we were considering. No amount of questions were too much trouble. Honest and well informed answers. We even called a couple of times before making our selection. We went for the new Woom explorer 6. We were kept up to date with delivery and the fact that the lights were arriving by a separate delivery. Breath of fresh air. Well done North Bikes.
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Hi Kirsty, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes
Outstanding service and good advice and knowledge. Will definitely purchase from north bikes again. Thank you
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Hi John, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Wonderful lights, great customer service. Thank you!
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Hi Anushka, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Absolutely excellent customer service, answered all my questions quickly and in detail - delivery was perfect came on the day I was promised. Bike itself very well packaged and came with all the tools required to put it together which I haven’t done yet as it’s a Christmas present but cannot fault the service or price.
Helpful Report
Hi James, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes
Brilliant service - bike arrived very quickly, well packaged and a great price. What’s not to like?!
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Hi Karen, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
2nd purchase …Extremely happy
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Hi Steven, Welcome back! It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Extremely helpful and very friendly, speedy build-up and provision of the bike I ordered. Excellent service all round.
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Hi Richard, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Excellent service, even called to check delivery address. Goods arrived 2 days later, very happy with the product.
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Hi Teresa, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Very good service will use again highly recommended
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Hi Maurice, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Fantastic service. Prior to the bike arriving, they emailed me all the details of when to expect the delivery, how to assemble the bike and also included a video demonstrating this. Very thorough and we were able to put it together, no problem. It felt like there was a personal touch in there correspondence, a great company to deal with. Also, the bike came with a free pump! 👍
Helpful Report
Hi Lauren, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop again with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes
I bought a Woom 3 for my daughter’s birthday. The bike was carefully packed and arrived in immaculate condition! Excellent service! Thank you, North Bikes!!
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Hi Paula, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
The immediate response and to ensure my son got his bike for his birthday blew me away. Not to of course mention the beautiful bike. Everything was absolutely amazing!
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Hi Neha, It's great to hear you're thrilled with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Great service
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Hi Andrew, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Would be good to have a short video on how to assemble components of the bike. The written instructions and parts that came with the package are not geared to help first time buyers. Appreciate the fast delivery of the bike.
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Hi Ferhan, It's great to hear your bike arrived quickly and I'm sorry that the final part of assembly was not straightforward. Kind regards, North Bikes
Excellent quick service, bike arrived as promised with minimal assembly required. Better still after sales service for query was dealt with immeadiately, fully explained and backed up with you tube video to furher explain. Overall exceptional customer care, thank you.
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Hi Joan, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Great choice, great prices and super speedy delivery - so I highly recommend North Bikes.
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Hi James, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
Really pleased once again that we ordered from North Bikes. This time, we ordered a Ridgeback kids bike. I got good, patient advice when I called to ask about sizing and returns policy. And the bike arrived a day early, with very helpful extra instructions from North Bikes about fitting pedals, handlebars and quick release wheel. Thanks!
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Hi Ian, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes
North Bikes is rated 4.9 based on 543 reviews