North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.94

4.9 Rating 612 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bike turned up on time and in good condition. It was nice that the essential tools were supplied and were of a better quality than most "free tools". Cheaper than elsewhere. The couriered require someone to be in which meant a redelivery was required, but understandable given the cost of the bike.”

Helpful Report

Hi Ben, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Awesome bike. Fantastic customer service. Even comes with a specially put together tool set and instructions from North Bikes for easy assembly.”

Helpful Report

Hi Naomi, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Приехал велосипед хорошо упакован в срок. Отличный сервис.”

Helpful Report

Привет, Алекс, Приятно слышать, что вы довольны обслуживанием, которое вам оказала компания North Bikes. Мы всегда делаем все возможное, чтобы предложить нашим клиентам приятный опыт покупки. Надеемся увидеть вас снова в будущем! С наилучшими пожеланиями, North Bikes Hi Alex, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Absolutely sensational service. Easy to deal with, great range & the bike came with some freebies (bell, pump). Thank you. 10/10.”

Helpful Report

Hi Harry, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent customer service, first rate quality bikes and speedy delivery.”

Helpful Report

Hi Stuart, It's great to hear you're pleased with the service and speedy delivery you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Very personal and caring approach. Few free add ons delivered with bike which was pleasant surprise. Definitely returning customer”

Helpful Report

Hi Kaiti, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“First time I bought from North Bikes and it was great! They have a great selection of bikes and I loved the customer service. I was contacted over the phone to agree the delivery date so that I could plan and stay at home. I’ll definitely buy from them again!”

Helpful Report

Hi, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Excellent service from North Bikes. Bought a Woom 3 in April 2025, after having bought a Woom 2 in May 2024 (which my son grew out of). Both times delivery was great, and item arrived in perfect condition and as described. Delivery of the second bike took a bit more than expected due to Easter backlog at the delivery company. North Bikes followed up my query immediately when I flagged that the delivery had been postponed a couple days in a row. The bike was delivered immediately after.”

Helpful Report

Hi Massimo, Thank you for your kind words, and what an amazing review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Excellent experience of buying a bike for my grandson from North Bikes. The details on the website were very good which enabled me to choose a bike suited to his size. The bike was despatched in the time stated and we collect it from the depot rather than wait in for the delivery. It was in perfect condition and my grandson is delighted with it..”

Helpful Report

Hi Linda, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Easy to order and bike delivered within a few days.”

Helpful Report

Hi James, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fantastic service and communication from order to delivery. Bike is great and exactly what we wanted. Would highly recommend and this is the 2nd bike we've had from North Bikes.”

Helpful Report

Hi Paul, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Easy and straightforward process of ordering my daughters first bike, the informative website helped make my decision easier along with fast delivery.”

Helpful Report

Hi Karl, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“This was fast, professional, and hassle-free. The bike was delivered quickly and was of excellent quality—exactly what I was looking for.”

Helpful Report

Hi Paul, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“This is the second bike we’ve purchased from North Bikes and both times I’ve been really impressed with the service. Decent price, quick delivery and helpful information. Thank you!”

Helpful Report

Hi Helen, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Fantastic customer service! From the first friendly and knowledgeable phone call to collecting the bike from the company. The bike was also thoroughly checked over before being released.”

Helpful Report

Hi Steven, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Found North Bikes to be very competitive for price. With extremely good customer service.”

Helpful Report

Hi Steve, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“The person I spoke to was very knowledgeable and helpful. The delivery was prompt.”

Helpful Report

Hi Charlotte, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Good service, easy to order and free delivery!”

Helpful Report

Hi Janet, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Outstanding customer service... from an out of hours return call to holding the bike we wanted, and making sure it arrived on the day we needed it to, with all the tools we needed to assemble the bike... Highly recommend north bikes a knowledgable, helpful, professional service... thankyou.”

Helpful Report

Hi Mark, Thank you for your kind words and what an amazing review! I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Best regards, North Bikes

“Delivery and price were second to none”

Helpful Report

Hi Timothy, It's great to hear you're pleased with the service you received from North Bikes. We always do our best to offer an enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

North Bikes is rated 4.9 based on 612 reviews