Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.95

5.0 Rating 331 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

5.0

Based on 331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 24th December 2024

Sam Williamson Re Mrs Wood

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my stairlift and the whole buying experience from start to finish was very enjoyable everyone was very helpful, respectful and nothing was too much trouble even the after sales service is can’t would highly recommend thank you”

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Posted 1 year ago

“Very pleased with the purchase & installation of my stair lift. Despite two breakdowns during the first ten days the service and prompt repair was excellent.”

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Posted 1 year ago

“Needed stairlift quickly after my mum came out of hospital following a hip operation. They were very friendly on the phone, came out the next day to measure up and fitted it 2 days later. The fitters were also very nice. No problems with stair lift either.”

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Posted 1 year ago

“Great service from start to finish. Richard very helpful in discussing all the various options and explaining the difference with no pressure to place an order. Delivered and installed exactly as promised. Can't fault the service. Thank you very much.”

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Posted 1 year ago

“What a service. Surveyed one week installed the next. Wonderful.”

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Posted 2 years ago

“So pleased that we chose Norfolk Stairlifts! I found them to be a highly professional company with a wonderfully caring team! Richard/Surveyor, Ronnie/Installer, Nick and the whole team in the office! Nothing is too much trouble and the confidence we have in Norfolk Stairlifts is priceless! This is a genuine review from a very happy and relieved customer! Thank you!”

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Posted 2 years ago

“Brilliant service from initial contact through to installation. No hard sell just left us a quote and said give us a ring if you want to go ahead. Installed quicker than the quoted timescale too.”

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Posted 2 years ago

“Unfortunately we needed a stairlift very quickly. I contacted Norfolk Stairlifts and could not believe how helpful they were. From my initial telephone conversation with them, they were completely professional and understanding. The surveyor came gave us two choices, no heavy sales he told us to think about it and get back to him when we was ready. They was able to fit the stairlift within a week.excellent installation and demonstrated it before they left. No mess at all I couldn’t recommend them enough Brilliant team”

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Posted 2 years ago

“Excellent job done”

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Posted 2 years ago

“Would highly recommend.”

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Posted 2 years ago

“A really good team effort. Thankyou.”

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Posted 2 years ago

“We are very pleased with the new stairlift. It works very well and has made life much easier. The installation was quick and efficient - the fitters were very professional. They left no mess and would recommend Norfolk Stairlifts to anyone who needs a stairlift.”

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Posted 2 years ago

“Very impressed with the way the order and installation of stairlift was dealt with. Many thanks for your help.”

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Posted 2 years ago

“I am more than satisfied with Norfolk Stairlifts, from onset to completion everyone has been helpful and competent. I would highly recommend this company , welldone”

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Posted 2 years ago

“I couldn’t be more happier with the service from Norfolk Stairlifts. Absolutely first class. From the beginning to the end, nothing was too much trouble. Carol, Richard, and Barry, fantastic service.Thank you very much, a pleasure to deal with.Pity all companies aren’t the same Kind Regards, JD.”

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Posted 2 years ago

“Customer support was first class, with Norfolk Stairlifts liaising with Otolift to provide the optimum installation to suit my requirements. The delivery time was good considering the adjustments to be made and the installation was similar quality. Overall I am very happy with my experiance”

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Posted 2 years ago

“The stair lift has made getting up and down stairs so easy. I wish it could take me round the house!!!”

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Posted 2 years ago

“The team provided an informative initial survey and installation went well at a a fair price for a good product. We had two glitches. And ut’s the response to the glitches that c earn the give c star rating. Same day response for silly mistake and same day response and fix for a minor rail alignment issue. Highly recommend Norfolk Stairlifts.”

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Posted 2 years ago

“absolutely amazed this company was very helpful and very friendly and quick installation was brilliant the stairlift is fantastic if anyone is looking for a stairlift you won,t go wrong here”

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Posted 2 years ago

“I found the experience from my first enquiry to the completion of the installation, very rewarding. The staff at all times were extremely helpful, & the stair lift has made my life a lot easier.”

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Posted 2 years ago

Norfolk Stairlifts is rated 5.0 based on 331 reviews