“I Contacted Norfolk Stairlifts on the 5th December and spoke to Richard who was very helpful indeed. He came out to the house the next day to do a site survey and suggested which equipment would work best for my mother. The installation date was the following week. The engineer Barry was fantastic !! After he finished he went thru everything with us on operating the lift and who to contact in the event of any issues. Highly recommend Norfolk Stairlifts for their excellent service from start to finish.”
“I cannot express how grateful I am for the installation of my rented stairlift and the speed and efficiency with which it was installed.
Every member of staff, from my initial enquiry to the measuring and fitting of the stairlift was efficient, friendly, well informed and professional.
The whole process took only a week and has transformed my life at the moment. I live in an old listed building with lots of steps and no downstairs cloakroom or shower. I have suddenly gone from being fully mobile to walking on crutches prior to having a hip replacement so the stairlift has made life much more manageable
I did not know that it was possible to hire a stairlift so this is a perfect temporary solution with minimal disruption or structural work as the rail is fixed through the stair treads and no mess!
I would absolutely recommend Norfolk Stairlifts for anyone considering a temporary or permanent stairlift. This family firm make it feel a very personal and positive experience. Thankyou so much, especially to Carol. Richard and Ronnie.”
“We were completely satisfied with every aspect of the service we received from the initial consultation with Mr Minns to the fast and efficient installation. With our sincere thanks. Jean and John Crisp”
“We are extremely pleased with our stairlift. My wife suffers from osteoarthritis so climbing stairs was proving difficult, having the starlift installed has enabled us to stay in our own home. All the staff were very helpful and friendly.”
“A great company to deal with, friendly and have a good working knowledge of the stairlift and us folks that unfortunately need to use them. As you get older trusting people to give the right advice isn’t easy but I would certainly recommend Norfolk Stairlifts to anyone that needs help.”
“Thanks to Kieran of Norfolk Stairlifts, suburb job with our stairlift, great quality at a competitive price, this should make life a little easier for our disabled grandson, thankyou Paul Knock”
“Fabulous service from start to finish and excellent after sales service. We were instantly at ease with the sales representative.
The stairlift has been a godsend and anyone who is contemplating getting one should contact Norfolk Stairlifts.
Small friendly company with a personal service”
“We are very happy with our Stairlift. It is making life much easier. Unfortunately our landing windowsill was altered as Richard suggested. However it did not need to be damaged as the stairlift does not go anywhere near it. Maybe Richard expected the lift to go further up”
“We visited Norfolk with my parents, Mr & Mrs Ratty, as they were keen to see different stair lifts in action. Wanted to try them before investing in a stairlift. We found other companies didn't have a local showroom and sent Salesmen to sign them up without them seeing or trying one. We were delighted with the service from 1st visit to installation and aftercare calls. Thankyou Norfolk Stairlifts!”
“Absolutely Excellent service from start to finish, staff were efficient, helpful and very friendly. Barry the engineer who arrived very punctual and has done a Brilliant job in a short period of time.. Difficult task due to narrow staircase but he achieved a satisfactory job.
Thanks to you All”
“This morning as arranged, Ronnie came to fit our stairlift. He was very friendly, professional and efficient He worked tidily and quickly, hoovering up as required after drilling a hole through the wall. He demonstrated the stairlift comprehensively and made sure my partner was able to operate it easily. Nothing was too much trouble. With employees like Ronnie and the very competitive price we have been charged for the rental on this appliance, I would have no hesitation in recommending Norfolk Stairlifts to any future customers”
“Can't fault the professional service supplied by this company. Choice of products (to buy or rent). Supplied/fitted within 2 weeks from first point of contact.”
