Nöa and Nani Reviews

Name: Nöa and Nani
Address: Unit 16 Mountfield Road, Unit 16, NEW ROMNEY, Kent
Rating: 4.25

4.3 Rating 1,620 Reviews

83 %

of reviewers recommend Nöa and Nani

4.3

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

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Nöa and Nani 5 star review on 6th September 2026

Anthony Goodfellow

Nöa and Nani 5 star review on 23rd August 2026

Ramona Mchale

Nöa and Nani 5 star review on 22nd August 2026

Jacqueline Ma

Nöa and Nani 5 star review on 21st August 2026

Charlotte Peters

Angela Watson

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the wrong item. Have tried 3 times unsuccessfully to contact support. No response. Only option now is to charge it back and order from another company. Website is great, ordering process great but any level of support when things go wrong is not there. Shame.”

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Posted 5 years ago

“My daughter loves this bed.”

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Posted 5 years ago

“Great bed side table, quick delivery too.”

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Posted 5 years ago

“Love our side table. Looks really great in our lounge. Colour goes perfectly with our decor too.”

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Posted 5 years ago

“I don't think I have ever come across a more helpful, efficient and professional company on line before.”

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Posted 5 years ago

“Excellent service quick deliever. Item is perfect I will be shopping with you again and recommending you to friends and family”

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Posted 5 years ago

“It is very stylish Love the finishing. Easy to assemble Highly recommended”

Nöa and Nani 5 star review on 3rd July 2021

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Posted 5 years ago

“Bought Una Bunk Bed recently and they delivered it in 2 days which is quick. The courier delivered one slats box missing but after contacting the customer service they reached the courier promptly and the missing slats also delivered the same day. My little ones are now so happy. I'm too.”

Nöa and Nani 5 star review on 26th June 2021

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Posted 5 years ago

“Great service with the delivery and the quality of the dressing table we ordered is amazing! It’s not chipboard but instead quality MDF and it looks amazing in our room! Will defo be ordering from Noa and Nani again”

Nöa and Nani 5 star review on 25th June 2021

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Posted 5 years ago

“Ordered two items, one was a present for someone else and was delivered earlier than expected which was great. The other item was out of stock but I was advised immediately and given various options including a different colour or wait till new stock came in. I chose the second option and it will be delivered tomorrow. Kept informed all along the process. Very happy with service.”

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Posted 5 years ago

“These bunkbeds are beautiful- very well built with exactly the right amount of height clearance on the lower bunk. We have had them just over a month- they do not squeak or move when my eldest climbs to the top and I am happy to climb up there myself to change the bedding! I am so pleased we found NoaandNani, the beds were very reasonably priced and I have two very happy daughters. Bought the mattress for the top bunk and it is very comfortable (speaking from my own experience and also my daughter doesn't wake up all night!). Thank you!”

Nöa and Nani 5 star review on 23rd June 2021

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Posted 5 years ago

“Product looks nice but broke during assembly. Customer service has been abysmal since then: unclear communication, confusing messages, blatantly ignoring several of my questions, refusing to escalate my query to a manager... Really unpleasant experience so far and I am left with a broken product.”

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Posted 5 years ago

“We bought the Gustavo folding table in white and are so pleased with it! We use it as a dining table and a desk, we just have one half open for the 2 of us which is the perfect size but you could easily fit 6 people around. It takes a little while to put together but instructions are clear and once up, it’s sturdy and good quality. It looks great in our living room!”

Nöa and Nani 5 star review on 18th June 2021

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Posted 5 years ago

“This is a great bed. I purchased this bed for my sons fifth birthday and he absolutely loves it. Wood is sturdy and well put together. I waited until the day before to build it and discovered there was no hardware in any of the boxes so I was quite upset. Used the live chat to try and sort the problems don’t it was resolved pretty quickly although I haven’t been refunded my £30 for delivery as I was told I would I’m still very happy with the purchase overall”

Nöa and Nani 4 star review on 17th June 2021

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Posted 5 years ago

“Excellent service brilliant delivery and quick response by the customer service team also. I ordered the treehouse bunk bed which was exactly how I saw the item on the website. Would recommend this product and company to anyone”

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Posted 5 years ago

“I ordered a display cabinet on Monday evening and it had arrived by Wednesday. It was fairly easy to assemble and the finished product feels sturdy and is exactly what I was looking for. I already have a Noa & Nani TV unit which I am equally as impressed with. Would definitely order from this company again!”

Nöa and Nani 5 star review on 11th June 2021

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Posted 5 years ago

“I usually try to give good reviews but I'm afraid it is rather hard to do so with this company. My experience has not been great, I ordered a triple bunkbed which I am actually really happy with despite the fact that there were 5 screws missing to assemble the base of one of the beds, my children also really love it. However the bunkbed only came with two mattresses when I ordered three. Customer service did notify me that my delivery was a split so I was expecting my item to be delivered the next day especially as I paid extra for next day delivery. Its been a week now and after chasing it up I've been notified that the courier cannot locate the mattress. I was refunded the delivery fee but its just been so frustrating with the lack of communication from customer service, and just sheer incompetence.”

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Posted 5 years ago

“The bunkbed is nice and easy to put together. My toddler loves it. However customer service has been awful. Mattress bought with bed to go on top bunk does not fit correctly which makes limbs slipping inbetween slats an issue. Customer service explained its meant to be that way and they are not interested in safety, returns at my cost only. Just be careful what you order and hope you don't have to contact customer service.”

Nöa and Nani 1 star review on 9th June 2021

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Posted 5 years ago

“Toy box ordered and was delivered on time as promised. Wasn’t keen on self assembly but this kit went together a dream. Very simple instructions. Finished product robust and fit for purpose”

Nöa and Nani 5 star review on 7th June 2021

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Posted 5 years ago

“The bed itself is very good!! never seen one with two pull out trundles so for space saving with three children it is a must! The quality is good although the paint is extremely thin (you can see the colour of the wood throught it and certainly the knots etc) maybe some people like this, but if i order a white bed i expect it to be painted with a decent coat of white paint. The other negative is the price, definately not worth £360, its a premium as you cant buy this sort of thing elsewhere, either wait for it to go on sale or buy from their warehouse store!! nnwarehouse Customer service is extremely poor and getting hold of anyone is impossible! found only one phone number on google and it goes straight to an o2 voice mail! what sort of company has an o2 voice mail rather than a professional call system!?!?! overall the product is good but too expensive, the company is not so great”

Nöa and Nani 4 star review on 6th June 2021

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Posted 5 years ago

Nöa and Nani is rated 4.3 based on 1,620 reviews