NI Spares Reviews

Name: NI Spares
Address: 17 the Hawthorns, Portadown, Armagh, Banbridge and Craigavon
Rating: 4.90

4.9 Rating 10,411 Reviews

99 %

of reviewers recommend NI Spares

4.9

Based on 10,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About NI Spares:

We are a leading supplier of home appliance spare parts.

If you require help locating anything then contact us and we will try our best to help.

Visit Website

Phone:

028 3857 0970

Email:

info@nispares.co.uk

Location:

17 the Hawthorns,
Portadown
Armagh, Banbridge and Craigavon
BT63 5TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good and prompt delivery. But part didn't fit. Had to buy new appliance. Couldn't wait for replacement. Would try this firm again they seem very attentive.”

Helpful Report

(Craigavon) -

“Absolute pain to fit bits of carbon falling out onto cooker don’t know if the fitting is filter fault or cooker hood fault.”

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(Craigavon) -

“Still waiting for delivery I’m afraid. Parcel still with Royal Mail”

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(Craigavon) -

Hello Jamie, Thanks for the review! I see you requested for Royal Mail to deliver on a different ( later ) day than scheduled. Let us know if anything goes wrong! Cheers, Simon

“the element fix screw holes, only one lined up with the oven fixing holes”

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(Craigavon) -

“would not fit correctly, removed all the charcoal and filled the old filters and refitted.”

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(Craigavon) -

“The service was good and the delivery was quick but unfortunately the items I purchased were advertised as being compatible with my rangemaster cooker but they were definitely NOT compatible. Same size but there was no locating tabs in order for a correct fit and prevent the filters falling out . Fortunately my husband was able to make a something to fit onto the cooker hood on order that the filters did not fall out!”

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(Craigavon) -

“Very disappointing no trade price”

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(Craigavon) -

“Still waiting on part to be delivered”

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“Very unhappy that Isle of Man address not accepted for delivery despite carried by Royal Mail which includes IOM at UK standard rates. Had to have it delivered to relative in Scotland. Ridiculous. However 2 stars for stocking the item I want and delivering it promptly.”

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“The website identifies an incorrect belt for a Tricity Bendix TM550 tumble dryer which resulted in me ordering the wrong belt. I have returned the 1975H7 belt along with the original broken belt. I am awaiting delivery of the correct new belt.”

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“Disappointed they don't send to Isle of Man”

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“Part was exactly what I wanted and needed. Shame that the delivery is misleading. It does not matter how much delivery costs you pay your item will still arrive via Royal Mail. So do not pay extra delivery costs expecting it to come with DPD!”

Helpful Report

Hello Kerry, I'm not sure what was misleading about the delivery. The delivery option you selected was - Express Delivery ( by Tuesday, Dec. 20 ). I can see from the tracking that your order was delivered and signed for on Tuesday 20th December at 11:53am We have never offered a DPD shipping option to your location. Regards, Elaine

“As of yet still waiting delivery not very good ?”

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“I paid £6.99 before the cutoff for next day dpd delivery and received my package 2 days later… not impressed”

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“I have paid for a 48hr delivery but it was 5 days before I received it 🤨”

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“Did not fit the washing machine even though it specifically stated it would fit this model (cannot return as didn’t realise until the last stage if fitting and it became evident that it was too big)”

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“Unfortunately we have still not received the part so cannot review it. We paid 5.99 for express delivery but problems with Royal Mail mean we still don't have it. Our washing machine has now been fixed so we will most likely be returning the part. I think you should contact Royal Mail about the service they provide”

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“If it is a Genuine Samsung spare, why did it not have a drain hole in the bottom of the seal. I didn't use it in the end.”

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“Said between 2-4 days for delivery. Turns out it was 8. Should change that - to a x”

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“Element sent promptly, price fair but disappointed that the first element ordered May2020 blew after only 12 months requiring a replacement to be ordered. I hope that was a one off and the replacement last longer.”

Helpful Report

NI Spares is rated 4.9 based on 10,411 reviews