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Nicholls Online Reviews

4.9 Rating 3,850 Reviews

97 %

of reviewers recommend Nicholls Online

Company Reviews

Product Reviews

4.9

Based on 3,850 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nicholls Online:

Nicholls is a long standing family business, trading since 1925. Our three department stores, based in the beautiful Welsh market towns of Abergavenny, Brecon and Crickhowell, boast an eclectic mix of products - offering menswear, womenswear, country and lifestyle clothing, footwear, jewellery, accessories, furniture, home fragrance and unique, interesting items to inspire you when buying gifts for your loved ones.

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Nicholls Online 5 star review on 3rd January 2024

Nicholls Online 5 star review on 10th October 2023

Nicholls Online 5 star review on 17th March 2023

Nicholls Online 5 star review on 16th January 2023

Valerie M Rothwell

Nicholls Online 5 star review on 16th December 2022

Nicholls Online 5 star review on 11th December 2022

26

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the product I was soooo looking for”

Posted 6 years ago

“Easy buying experience. Boots were dispatched quickly and customer services couldn’t have been more helpful when sorting out a minor issue. Will use again in the future.”

Posted 6 years ago

“I love Nicholls, it has everything you may need. Online is handy; in store is a dream. I only wish I could add loyalty pints when shopping online.”

Posted 6 years ago

“Swift order and delivery great quality item well researched this was the best price for what I wanted. Very satisfied”

Posted 6 years ago

“The coat was great and the service was quick”

Posted 6 years ago

“Two beautiful Cath Kidson make up bags received, sadly they were wrapped together. A shame as the wrapping was a nice touch but had to be ripped and only enough for one bag.”

Posted 6 years ago

“The lovely cushion was delivered quickly and at a great price. It did seem a little bit shop soiled but we were able to clean it.”

Posted 6 years ago

“They had what I wanted in stock at a reasonable price and delivery was prompt”

Posted 6 years ago

“Good speedy service. Quality products at a fair price. Although it was easy, free and the lady very pleasant it’s still a shame you have to phone up to request a returns label. But I would definitely use again 😃”

Posted 6 years ago

“very quick delivery!”

Posted 6 years ago

“I love the Lilly jacket, the only feature I wish it had is the hand warmer pockets under the pocket, I have those on other jackets and use them alot. Thanks Christine Foley”

Posted 6 years ago

“I paid for 24 hour delivery and it turned up on 48 hour delivery, but it was beautifully wrapped and will be a fab gift”

Posted 6 years ago

“Although I was a bit disappointed that they didn't have one of the products I ordered in stock, they were quick to contact me & offer an immediate refund. The rest of my order arrived in double quick time & I was very happy.”

Posted 6 years ago

“Delivery was quick”

Posted 6 years ago

“Easy to order and very prompt service and great value for money.”

Posted 7 years ago

“Easy to use site”

Posted 7 years ago

“Quick efficient handling of order.”

Posted 7 years ago

“My order was processed as quickly as possible, bearing in mind that I ordered late on a Friday afternoon. The order was confirmed early Monday and the products despatched the same day. Full marks so far. My only quibble was the confusing messages I received about when my order would be delivered. I needed to change the day, and although the new day was confirmed, I still received messages advising me that delivery would be on a different day, was delayed, and would be delivered on yet another different day. I changed the day each time, and thankfully the parcel did arrive on the day I had asked for. The items ordered were as requested and well packaged in neutral packaging, so it was not obvious to prying eyes what was inside. Much appreciated. Thank you.”

Posted 7 years ago

“Good, helpful customer service. Fast, efficient delivery, well packed. Garment didn't fit and had to return. Easy to do, but had to pay Royal Mail.”

Posted 7 years ago

“Very pleased with service. I had problems paying on line but you contacted me via telephone to sort”

Posted 7 years ago

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Nicholls Online is rated 4.9 based on 3,850 reviews