Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2for1 from newlenses and at the some time ordered 2for1 from glasses direct. Both pair came from newlenses 4days after the order.Glasses Direct came 3 days after, but only one pair, the other pair will follow at the same-time l ordered 2for1 sun glass from newlenses received within 3days still waiting for my second pair from glasses Direct . Mr A Brown”

Helpful Report

Posted 5 years ago

“This is my third time of using Newlenses and I was not disappointed again. I purchased one new rimless pair of varifocals and had another set of lenses from a broken frame put into another rimless frame. I now have two pairs of rimless varifocals for less than the price of one at my High Stree Optician. Thanks again Newlenses.”

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Posted 5 years ago

“Brilliant service, thank you.”

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Posted 5 years ago

“My glasses black meets red is a beautifully crafted frame. I love the comms between us up until I got my glasses. It took almost two weeks but it was worth it. I’m now waiting for the second pair. The price of the glasses are very reasonable”

Helpful Report

Posted 5 years ago

“At first I was sceptical of ordering lenses online and sending off my new glasses, however I was pleasantly surprised with my service at new lenses. I received emails at every stage of the process to keep me up to date which was a nice touch that I did not expect. I sent my glasses on Monday afternoon and received them, lenses in by tact and in a new case by Friday of the same week. Would like to thank new lenses for the fantastic, professional service, at a great price. I will definitely be using newlenses in the future.”

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Posted 5 years ago

“Brilliant service - ordered Monday and received them on Friday. Highly recommended”

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Posted 5 years ago

“With no opticians open during covid19 lockdown & replacement glasses urgently needed for working from home,found Newlenses online.Well what a lifesaver from the easy website putting my prescription on my order,to the delivery of my glasses within 5 days.Fantastic service.Thankyou.”

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Posted 5 years ago

“Very happy, easy to select the glasses I wanted and very pleased with the quick delivery. Highly recommend.”

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Posted 5 years ago

“Fantastic service, very pleased with my new glasses.”

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Posted 5 years ago

“Lovely and quick service. Highly recommend.”

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Posted 5 years ago

“the product was, simply top class.post pretty good. the best service i had regarding glasses. thank you very much fred mccallum.”

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Posted 5 years ago

“Thank you for your quick service. I am ver pleased with the quality of both pairs of glasses I received. I will continue to use your services in the future and will be recommending you to others.”

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Posted 5 years ago

“Very easy to deal with, knowledgeable and fast.”

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Posted 5 years ago

“Saved a fortune!”

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Posted 5 years ago

“Perfect fit,excellent-value for money and have already recommended this site to my friends and family.”

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Posted 5 years ago

“First class service, very good value, prescription and glasses perfect.”

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Posted 5 years ago

“Good quick service, fair price. Very good.”

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Posted 5 years ago

“Incredible customer service. I thought, 'What a fabulous way to get new lenses' and sent in my prescription but when returned I couldn't see out of the left lens. The company couldn't have been more helpful...far more so than the opticians who had made a typo on the prescription! Thank you new lenses for, well, my new lenses, your genuine concern, and the correction being free of charge.”

Helpful Report

Posted 5 years ago

“It's the second time I've purchased from this company, two identical pairs each time. On both occasions I found excellent service, packaging, web-page etc. Based on this I thank them and would happily recommend them.”

Helpful Report

Posted 5 years ago

“Absolutely fantastic service. Thankyou. Very pleased & very good price.”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews