Login
Start Free Trial Are you a business? Click Here

Newlenses.co.uk Reviews

4.8 Rating 1,769 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,769 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Really pleased with my new specs. Far better than expected. Much superior to Supermarket selection , even the cheaper new lenses versions!
Helpful Report
Posted 5 years ago
Excellent service, excellent price, quick turnaround, and excellent product. Will definitely use again.
Helpful Report
Posted 5 years ago
Very nice, responsive and helpful customer service. Great price and high quality glasses. Even during a global pandemic, they refitted my glasses quicker than the last time I have mine done at the local big brand store. Thank you.
Helpful Report
Posted 5 years ago
i am very happy with my experience.
Helpful Report
Posted 5 years ago
Brilliant! I wanted new lenses as I couldn’t have my eyes tested due to Covid19 and my favourite glasses were so scratched. They were reglazed and returned to me so quickly and so cheaply, I shall certainly look to buy my new glasses at Newlenses when I can get my eyes tested again. Thank you!
Helpful Report
Posted 5 years ago
very helpfull
Helpful Report
Posted 5 years ago
I have just received my reglazed sunglasses and they are absolutely fantastic. Service was professional, quick and totally satisfactory. Well done x
Helpful Report
Posted 5 years ago
They were prompt and extremely helpful, even making a new pair immediately and without quibbling after a mistake was made.
Helpful Report
Posted 5 years ago
Fantastic service . Never ordered lenses online before. Great communication and support Found these easy to make choices .priced so you know your budget. Fantastic communication. Glasses arrive looking professionally prepared . So pleased with them . Will be having another pair lensed . They couldn't possibly improve on this service . Thank you so much!
Helpful Report
Posted 5 years ago
Glasses were an excellent price and delivered on schedule. Good communication from order to delivery.
Helpful Report
Posted 5 years ago
Very good communication and great new lenses in my glasses thank you.
Helpful Report
Posted 5 years ago
So quick and really great Quality lenses! Would highly recommended.
Helpful Report
Posted 5 years ago
really pleased with glasses really quick delivery great price will be use again thank you you were great
Helpful Report
Posted 5 years ago
Reasonable efficiency and brilliant service thank you, were be back.
Helpful Report
Posted 5 years ago
Great company to deal with online ordering was easy
Helpful Report
Posted 5 years ago
Happy with the quick and quality service from Newlenses. I’ve used it numerous times for re-glazing and received the same high standard quality each time. Good price/quality comparison.
Helpful Report
Posted 5 years ago
Fantastic service . Great price Reliable Great customer care Will be using again for spare glasses
Helpful Report
Posted 5 years ago
This is the 2nd time I've used Newlenses, sending two pairs of glasses this time. Turnaround was within 7 days and as before, perfect quality. Very happy indeed.
Helpful Report
Posted 5 years ago
Excellent service and very good price. Turnaround time was good,a week from placing the order to receiving the glasses.
Helpful Report
Posted 5 years ago
I received an excellent service delivered in good time given I live abroad. Pricing very competitive with a quick response to query re. Login problem. Will definitely use again.
Helpful Report
Posted 5 years ago
Newlenses.co.uk is rated 4.8 based on 1,769 reviews