Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service! Lenses better than I imagined, great price for scratch resistance and anti reflecting! Will definitely use again. Got the glasses back very quick too”

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Posted 5 years ago

“I would recommend New Lenses. My old frames have been transformed with reading strength lenses. The service was reasonably priced , quickly delivered and communication throughout excellent. Thank you.”

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Posted 5 years ago

“I was struggling with my prescription reactalite varifocal lens. Due to lockdown I couldn't visit my optician. I found Newlenses on line and ordered clear varifocal reglazing. It just took a week between sending my glasses and recieving them back. The new lens are brilliant thank you.”

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Posted 5 years ago

“How customer service should be! Excellent service from beginning to end.”

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Posted 5 years ago

“Brilliant service. Took special care to ask me to clarify what I needed. My frames were a lovely antique pair and an unusual shape. The end result arrived quickly and are perfect. So pleased.”

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Posted 5 years ago

“I have now purchased a set of lenses fitted to an existing frame and a complete set of glasses. Excellent quality both times, very quick turn around and good prices.”

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Posted 5 years ago

“Great quality, price & service with lots of choice. Will be using again instead of high street opticians.”

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Posted 5 years ago

“From my initial enquiry, the whole process was made very easy. I was anxious at first that getting my glasses right remotelyseemed a difficult task, but the process was made very easy. I was notified at every stage and pleasantly surprised at the speed of service.”

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Posted 5 years ago

“I am delighted with the service and prompt return of my glasses”

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Posted 5 years ago

“Great quick service, thanks!”

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Posted 5 years ago

“Would recomend to others,easy to order,fast delivery, and was really impressed with the quality, would definitely use again”

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Posted 5 years ago

“Very pleased. Glasses arrived within a week. Fitted well, good price and I can read with them!!!”

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Posted 5 years ago

“Delighted with my new glasses.. I got two pairs for £22 deliverd..”

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Posted 5 years ago

“Very helpful and patient when Royal Mail lost my glasses. Got some others and they're great quality.”

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Posted 5 years ago

“Excellent job. Matched perfectly. Seemingly, much better than my Specsavers more expensive glasses.”

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Posted 5 years ago

“In mid virus lockdown I broke my rimless glasses. One lens was broken. My previous repair place only fixed frames. These lenses were complex – coated, varifocal and self-tinting. Communication was easy and the turn around time was under a week door-to-door including slow postage due to the virus. The glasses are better than new. Just amazing service.”

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Posted 5 years ago

“Excellent and super fast delivery within one week of ordering”

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Posted 5 years ago

“Excellent service, kept me advised of progress. Glasses turned out great.”

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Posted 5 years ago

“So glad to see there is a service that allows you to re-use your designer frames when your eyesight changes. I'm very pleased with the quality of the polaroid prescription lenses and fitting in my Polo frames. Thanks!”

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Posted 5 years ago

“Came really fast and just as I had ordered perfect.”

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Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews