Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and speedy service. Special thanks to Adam and Andy providing outstanding customer service. Can't fault a thing. Many Thanks”

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Posted 7 years ago

“Price and service A1 all round”

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Posted 7 years ago

“Great communication, great quality and good prices. Far better than High Street.”

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Posted 7 years ago

“They are very affordable and and provide a speedy service at very high quality.”

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Posted 7 years ago

“Great to be able to wear my old sunglasses again. Simple order process online, kept updated with progress and reglazed frames back within a week.”

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Posted 7 years ago

“I used New Lenses to reglaze my glasses after my prescription changed. Having baulked a little at the price quoted by my optician's, I looked around online. New Lenses were one of the cheapest with mostly favourable reviews. I set up my order, sent off my glasses, wondering if they'd come back in the case I sent them in (to protect them) and need not have been worried. I was e-mailed to say they'd been received, and then a couple of days later when they were dispatched. They arrived safe and sound, even with the old lenses in a sealed plastic bag! Not sure what to do with those but can hardly fault my experience. My only qualm would be if my frames were more expensive, the postage options may leave you wanting in terms of insurance (seems to be only £50 max, if you go for Signed For). Everything went great though -- thanks!”

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Posted 7 years ago

“Such an easy and quick process from ordering and sending my prescription to receiving my glasses back with the new lenses in. The price was less than half what I would have had to pay for a pair of new glasses that I didn’t need. I would definitely recommend Newlenses.co.uk and would definitely use again if I need to re lens any of my glasses.”

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Posted 7 years ago

“Very easy process, phone call sorted out a possible problem, very helpful staff at end of phone. Will definitely use again and recommend to others.”

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Posted 7 years ago

“First time I've bought lenses from Newlenses and I'm very impressed. The price was very good and I received them approx. one week later, much sooner than I thought I would.”

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Posted 7 years ago

“Great! Perfect service.”

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Posted 7 years ago

“For a trial pair of glasses at the lower end of cost the results and quality are excellent. The speed of turn round was very good too.”

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Posted 7 years ago

“Great service glasses came very quick and I’m more than happy with the price and quality”

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Posted 7 years ago

“Excellent service, quick & great communication”

Newlenses.co.uk 5 star review on 13th August 2018

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Posted 7 years ago

“Extremely helpful and friendly service from the beginning. Excellent price and great quality lenses. Very accommodating in all aspects and very quick turnaround. Would highly recommend.”

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Posted 7 years ago

“arrived on time, good quality frames”

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Posted 7 years ago

“I am very pleased with them and totally sati”

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Posted 7 years ago

“Excellent quality glasses,and such good value. I am so pleased with them. Staff very helpful ,with my enquiry due to delay in receiving glasses. I recommend this service. Great quality,choice and price”

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Posted 7 years ago

“Their service is excellent, and the quality of their products also. I can highly recommend them.”

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Posted 7 years ago

“Excellent service, will definitely be ordering again, very good value for money, good quality case and cleaning cloth included in the very reasonable price, would highly recommend this service.”

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Posted 7 years ago

“I am a returning customer and ordered two glasses this time. They get the prescription absolutely spot on. I tried two other online glasses outlets and both got it wrong. The quality of lenses used and the prices are most competitive, probably the only company which custom the lenses shapes for rimless glasses. Well done guys!!!”

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Posted 7 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews