Newlenses.co.uk Reviews

4.8 Rating 1,721 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,721 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
Newlenses.co.uk 5 star review on 19th April 2020
Ian Williams
11
Anonymous
Anonymous  // 01/01/2019
Excellent glasses at a good price
Helpful Report
Posted 2 years ago
I was initially wary of sending my quite expensive frames to a company that was new to me via the Internet. I found the website easy to navigate and ordered and paid for my new lenses. The whole process took about a week and when my new glasses arrived they were perfect. I would have no hesitation in recommending this company to my friends and family.
Helpful Report
Posted 2 years ago
Excellent glasses, the best varifocals I have ever owned.
Helpful Report
Posted 2 years ago
The process was really straightforward and the conversations I had with Andy were great. Overall the service I received was first class and my snooker lenses are perfect. Thanks Kevin
Helpful Report
Posted 2 years ago
Excellent service. Glasses were returned in a week. Good communication & replacement lenses were perfect.
Helpful Report
Posted 2 years ago
Very quick and no problems with the lenses
Helpful Report
Posted 2 years ago
Just received my new varifocals, they are above and beyond what I expected, I love them, these are better than previous varifocals ones I have purchased from a familiar high street company. Thank you
Helpful Report
Posted 2 years ago
Excellent service and very quick delivery. Thanks.
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Posted 2 years ago
Enormously helpful, a great price and very good service. Very pleased with my re-lensed glasses!
Helpful Report
Posted 2 years ago
Since 2017 I have placed multiple orders on behalf of myself and wife and without exception the service, quality of product has been perfect . I recommend to all my friends.
Helpful Report
Posted 2 years ago
Reliable and great value. Even varifocal lenses are as good as any I’ve had made by a mainstream manufacturer at less than half of the cost. I’ll never have lenses made any other way again.
Helpful Report
Posted 2 years ago
Really quick service. Great communication.
Helpful Report
Posted 2 years ago
I am very satisfied with the 2 sets of distance lenses I have recently had put into my existing frames, and am now having the lenses for my 2 sets of reading glasses also changed. Liking the frames I already have I see no reason for incurring the expense of new frames and this is an excellent way of updating prescriptions.
Helpful Report
Posted 2 years ago
Very pleased. I was a little apprehensive to try this service, as I had always used excellent local family-owned opticians for thirty years. But they were taken over by a multinational who made a right hash of my prescription and tried to charge me £598 for the privilege of not being able to see.....
Helpful Report
Posted 2 years ago
Brilliant, quick turn around and very helpful what more do you need
Helpful Report
Posted 2 years ago
Excellent speedy service. It's the second time I have used them and never a problem with the glasses when I get them back. Very professional and kept me updated through the process
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Posted 2 years ago
I have just completed my third order from new lens and am delighted to recommend them to all of my friends as an outstanding company for customer service and attention.. Nothing is too much for them to go the extra mile. I also am delighted having just had two of my spectacles reglazed. They are like new and arrived back in new cases at a fraction of the cost of new frames and lens. Well Done New Lens
Helpful Report
Posted 2 years ago
A great experience. They make the whole process so simple and personal. The prices knock spots of the high street prices. This company should be your first stop for all your spec needs. A real saver!!!
Helpful Report
Posted 2 years ago
Second time I have used Newlenses and both experiences have been very very good - many thanks
Helpful Report
Posted 2 years ago
A very easy to use website and fast turn around service. This is my second set of lenses. Will be using Newlines again.
Helpful Report
Posted 2 years ago
Newlenses.co.uk is rated 4.8 based on 1,721 reviews