Newlenses.co.uk Reviews

4.8 Rating 1,721 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,721 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
Newlenses.co.uk 5 star review on 19th April 2020
Ian Williams
11
Anonymous
Anonymous  // 01/01/2019
Tired of getting designer frames and being told that you'll have to buy a new pair when your prescription changes? So was I. New Lenses has saved my a small fortune by allowing me to have my designer frames reglazes. Lots of options and reasonably priced.
Helpful Report
Posted 1 year ago
Excellent communication and service. Fast turnaround and delivery. New prescription lenses in my existing frames are fab. Will use New Lenses again.
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Posted 1 year ago
Excellent service as always!
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Posted 1 year ago
Excellent service as before. Reglazed snazzy reading glasses with prescription lenses.Glasses are much admired and my vision is perfect again!
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Posted 1 year ago
I have had three or four frames reglazed now by Newlenses and I can't fault them. Newlenses always do a very professional job and go out of their way to make sure the customer is always happy.
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Posted 1 year ago
Wife very pleased with her lenses and service to the frames good communication as due to post office had a little trouble with Royal Mail again , if your thinking of glasses or lenses we are really pleased with them
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Posted 1 year ago
An excellent company and would recommend them
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Posted 1 year ago
Very straight forward process. This is the second time I have used the service. I have recommended them to others. I am very pleased that I can have new lenses in existing glasses. Excellent communication.
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Posted 1 year ago
Very pleased with my new glasses
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Posted 1 year ago
Great price, good quality, quick turnaround. What’s not to like!
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Posted 1 year ago
Excellent service. Very response and helpful with questions, order arrived quickly!
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Posted 1 year ago
Having bought a pair of American frames in Dubai, I was surprised that a very well known high street opticians would not entertain the idea of fitting lenses in them. They advised me that there was every chance that the frames would snap, and the only company that could do it was the American manufacturers ! Newlenses fitted lenses in at a very good price - the turn round was under one week ! I am absolutely thrilled, and will be returning to them in the future.
Helpful Report
Posted 1 year ago
Great service as always.
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Posted 1 year ago
Very easy to order and very good delivery of varifocals. I had gone to Specsavers and they had so many options for the lenses it was totally confusing and very expensive. New lenses were the exact opposite. 5 Star.
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Posted 1 year ago
Great service as always.
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Posted 1 year ago
For the third time Newlenses have replaced the lenses in my existing glasses. I have total confidence when I use this service. It’s trackable, reliable and affordable with a good turnaround time and my lense requirements have always been spot on. Thank you Newlenses!
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Posted 1 year ago
I am a regular customer and have recommended many friends and family as the service and quality is of the highest standard .
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Posted 1 year ago
Excellent fast service. Good communications and end product. Would definitely use again.
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Posted 1 year ago
Really happy with this service. Fantastic job and quick too.
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Posted 1 year ago
Absolutely thrilled to bits with your service So professional Many Thanks
Helpful Report
Posted 1 year ago
Newlenses.co.uk is rated 4.8 based on 1,721 reviews