Newlenses.co.uk Reviews

4.8 Rating 1,721 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,721 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
Newlenses.co.uk 5 star review on 19th April 2020
Ian Williams
11
Anonymous
Anonymous  // 01/01/2019
Excellent service again from Newlenses, this is the third pair of varifocals they have done for me. Ordering is simple and my glasses came back in about ten days. No problems at all.
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Posted 6 months ago
Always use newlenses for my prescription glasses, always great customer service and quick turnaround. Enjoying my new varifocals!
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Posted 6 months ago
Great customer service had varifocal lenses fitted in two weeks to my frames at a very competitive price compared to High Street Optician prices I previously had new lenses fitted two years ago by this company both transactions went very smoothly
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Posted 6 months ago
Great service, quick efficient and great value. I've been sending my hand picked frame to them for 7years and never had a problem. I wish more companies were as god as them My lenses are quite complex varietals and reactolight and they are perfect every time. Richard of London
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Posted 7 months ago
Very easy to deal with, good communiction, positive price point and so far so good as I start to use verifocals for the 1st time.
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Posted 7 months ago
Excellent service. Given the age of my spectacles for re-lensing the fit was as good as the original manufacturers.
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Posted 8 months ago
I've used newlenses 2 or 3 times now and always been pleased with both the service and the finished result. It's great being able to reuse frames I like.
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Posted 10 months ago
New lenses have always been really helpful and professional supplying great quality glasses at very reasonable prices
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Posted 10 months ago
I reglazed my glasses, the service was very fast, the team was helpful answered all my questions. The quality and the price of lenses is fantastic! I would definitely recommend
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Posted 11 months ago
Useful service
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Posted 11 months ago
Always great service
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Posted 11 months ago
Great service! New lenses at a great price. I have vari-focals so I wondered about the cross-over point but they are perfect.
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Posted 1 year ago
Totally recommend re-fitting your lenses here. Attention to detail. Smooth. Staff very attentive if contacted via e-mail as per personal experience. Great value for money. I would use their services again, 100%.
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Posted 1 year ago
An easy- to- use service and I am happy with the results.
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Posted 1 year ago
I have used New lenses on a few occasions and found them to be the most professional which is important if you require glasses for work.
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Posted 1 year ago
Really fast turnaround. Reasonably priced. I think they even changed out my crappy random glasses case for a RayBan one...
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Posted 1 year ago
I have dealt with this company for a few years. I find their service absolutely outstanding and their products superb. Often at prices far more affordable than the equivalent from the High street Optcians.
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Posted 1 year ago
Andy provides excellent customer support. Thank you very much.
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Posted 1 year ago
I cannot praise Newlenses highly enough. Efficient postal service - perfect transitional lens replacement for long vision...better than any I have had from High Street Optician in recent years. Just what I needed and will always use them again as long as I can.
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Posted 1 year ago
I always go to Newlenses for my prescription glasses. They are unfailingly efficient and the glasses come back quickly with perfect glazing.
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Posted 1 year ago
Newlenses.co.uk is rated 4.8 based on 1,721 reviews