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Newlenses.co.uk Reviews

4.8 Rating 1,754 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
I had an operation on one eye and ended up with double vision. The opthalmologist recommended prism lenses to rectify this condition. Specsavers wanted over £260 for rimless glasses with prisms but online opticians are not allowed to supply prisms. Newlenses are able to and I received very quickly a pair for only £143 and they are excellent. I would not hesitate in recommending Newlenses to anyone requiring requiring new spectacles. They are currently reglazing a favourite pair of tank commander's sunglasses for me.
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Posted 5 years ago
I couldn't be happier with my new lenses and the swift turnaround, within a week and at a fraction of the price quoted by my optician. I will definitley use Newlenses again and have recommended them to my husband.
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Posted 5 years ago
Great specs great price x
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Posted 5 years ago
Awesome service will definitely use again
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Posted 5 years ago
Very fast, easy and good quality service for a good price.
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Posted 5 years ago
Had expensive glasses which were put in a draw ,because i I couldn’t find any one to replace the lenses. After a search online decided to risk sending them to Newlenses . I’m glad I did as the new lenses are brilliant. Very pleased .
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Posted 5 years ago
Every thing was fine - glasses seem meet prescription ok and quality on lens good.
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Posted 5 years ago
" I can see clearly now " To be honest, I was looking for another internet based spectacle company that I had used before when I came across Newlenses.co.uk. Their site was very easy to use and the glasses on offer looked really good and pretty inexpensive so I thought I would give them a go. My own glasses had broken and I was just looking for a quick fix until I bought a new pair. Newlenses.co.uk were offering 2 pair for only £19. There was a good selection of glasses on offer. Nothing too fancy but they looked very good all the same. I decided on a smart black framed pair and proceeded to enter my information. The ordering process was really easy and after entering my prescription details, I had bought my new glasses. I was absolutely delighted a few days later when my glasses arrived. They both came in their own sturdy case with a cleaning cloth and when I tried a pair on, They were a great fit. A big thank you to Newlenses.co.uk for a really good experience. Great website, Great service and a GREAT product! I will now be using Newlenses.co.uk to order my " proper" glasses and I intend to spend a lot more than £19 this time :) Newlenses.co.uk has a new customer in me and if you are looking for a pair of glasses, you really should check them out, You will not be disappointed. Five Stars to Newlenses.co.uk *****
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Posted 5 years ago
Excellent. I was updated on progress via email. I can't fault the service I received, would definitely use them again
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Posted 5 years ago
Just the frames I wanted and £30 cheaper than elsewhere.
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Posted 5 years ago
I was sceptical about using an online company for my prescription glasses. However I would highly recommend using, quick service and great lens.
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Posted 5 years ago
What a Surprise !! 100% Quality with a good price ordered from Germany.All Emails were answered. With a 110% Service (lots of Help) Nothing was too much. It is a shop that delivers what you expect. Thank you again
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Posted 5 years ago
excellent customer services ,prompt delivery and updated at every point from start to finish highly recommend will definitely use again
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Posted 5 years ago
Brilliant , value for money , easy to order , comfortable would recommend .
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Posted 5 years ago
I was super impressed with the fast service, my glasses are great!
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Posted 5 years ago
Excellent service, fast, even included a case and cloth. Recommended. Gerry
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Posted 5 years ago
Very please with my new lenses and really surprised how quickly there arrived.
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Posted 5 years ago
Excellent service. Prompt replies. Great value. Highly recommend and will use again.
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Posted 5 years ago
Very fast turnaround and great job on my lenses too. The frame (purchased elsewhere) was quite expensive, it came back without a single scratch - I’m very impressed.
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Posted 5 years ago
5 pairs of frames re-lensed for me and my Husband, great communication and extremely quick turn-around, very impressed with the quality of lensing, really pleased with our glasses and would recommend to anyone. Will definitely be using again! THANK YOU 11/10
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Posted 5 years ago
Newlenses.co.uk is rated 4.8 based on 1,754 reviews