Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent new lenses put into my old frames, didn't need any adjustment at all, fitted perfectly, rather slow service and unfortunately no phone number available to be able to talk to anyone regarding my order.”

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Posted 4 years ago

“Excellent service, lenses are great - but I found the service quite expensive.”

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Posted 4 years ago

“Unable to review as glasses returned for adjustment, waiting return. Consider the firm to be very well fitted out with latest hi tech equipment as seen on their website.”

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Posted 4 years ago

“Got varifocals and they work very well, only negative was the time to complete the whole process, which took several weeks”

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Posted 5 years ago

“I ordered the ultra thin lenses, I was a little bit disappointed with the thickness of these. On the whole very happy with the service & the turn around. Because was over£69 I qualified for free delivery though I did pay £7.50 for insured delivery.”

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Posted 5 years ago

“I love the glasses. They are well made and stylish. Like most on line glasses sights, my only issue is with a failure to totally accurately represent the colour of the frames. Mine were Crystal blue but they are a darker shade than I anticipated and see no evidence of crystal but, overall I am very pleased with them. Would I buy them again - yes, I would.”

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Posted 5 years ago

“Very happy with my new transitions sig 8 lenses :) best price I could find and decent service.”

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Posted 5 years ago

“Really good job”

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Posted 5 years ago

“Very pleased with my new glasses, they look good and change quickly with the light, i did have slight concerns with the length of time they took to arrive, over all very happy.”

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Posted 5 years ago

“Great communication , lenses are amazing and was very easy to get it all done !! Recommend to everyone 10/10!!”

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Posted 5 years ago

“My best mates still think that I cannot find my wallet even if I have new glasses they are great thankyou”

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Posted 5 years ago

“Found my way around the ordering. Not an overly complicated site. Glasses arrived fairly quickly. They are pleasing correct. The frames are as advertised and good quality. Overall this was a good service.”

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Posted 5 years ago

“Very happy with my glasses a bit disappointed about the price. Would recommend as a quick service.”

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Posted 5 years ago

“pleased with my glasses”

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Posted 5 years ago

“easy to order, fairly self explanatory website. Received glasses promptly and without fault.”

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Posted 5 years ago

“The service worked well despite lockdown due to Coronavirus”

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Posted 5 years ago

“Great specs, quick delivery, very good price.”

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Posted 5 years ago

“Really pleased with my purchase. It looks so much better than in picture. Constant updates were also sent via email. Arrived as expected. My only problem is one of the joints is quite loose for my liking. I would return it for adjustment if it wasn't because of the current situation. Overall, I'm pleased I used this company for my eyeglasses.”

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Posted 5 years ago

“Great value glasses. Slightly problematic website.”

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Posted 5 years ago

“I was delighted to receive my pair of glasses back and like new again. You offer a fantastic service and I'm so glad to have my old 'friends' back again.”

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Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews