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Newlenses.co.uk Reviews

4.8 Rating 1,763 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,763 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
We have used Newlense a few times now and the service has always been very good and the lenses are good quality.
Helpful Report
Posted 1 year ago
Once again, I’m very pleased with my replacement varifocal lenses that were returned to me in just over a week!
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Posted 1 year ago
I have used New Lenses a number of times & have never been disappointed with the service or the product. Far superior to traditional high street options in both cases.
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Posted 1 year ago
They take a fine attention to detail and the result is a superb pair of glasses!!
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Posted 1 year ago
Uesed 3 rimes and all good
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Posted 1 year ago
Excellent service and product
Helpful Report
Posted 1 year ago
It was easy to order my new lenses, I was kept up to date with progress and they arrived quite quickly. I was very pleased with the result.
Helpful Report
Posted 1 year ago
I had the lenses changed in two glasses on two separate occasions, both times the service was faultless. The website is particularly good and intuitive to use. The email progress updates are helpful without being over the top. Overall, a good quality, good value service.
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Posted 1 year ago
My lenses arrived really quickly and prescription easy to complete on line
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Posted 1 year ago
fantastic - my dog ate my new glasses and Newlenses sent a replacement pair at a discounted price - excellent customer service!!!
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Posted 1 year ago
Fantastic service and customer care.
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Posted 1 year ago
hello , I wanted to use a favourit frame of mine , I have not worn glasses since I had lense replacement on both eyes 6 years ago. my eyesight is deteriorating and reading now is quite a chalenge . SO! . I got a test and sent you my frames to get "reading only lenses (new script also sent . it may be "my replacement lenses? are hard to script? , but , my new reading glasses make very little difference to my reading ability before, I am dissapointed , in spite of being a fair price , hardly any help with reading vision .
Helpful Report
Posted 1 year ago
Really fabulous service. I had my Rayban sunglasses changed to varifocal lenses by them keeping exactly the same tint. Their communication was excellent, they were so helpful and speedy with answers to any questions I had. The whole process took less than 14 days. Also the price was much less than anyone on the High Street. Highly recommended
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Posted 1 year ago
Really efficient and fast service
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Posted 1 year ago
Did a fantastic job reglazing glasses that were already comfortable
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Posted 1 year ago
Efficient service. Highly recommended.
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Posted 1 year ago
Great service. Good price and above all the new lenses in my old frames are spot on.
Helpful Report
Posted 1 year ago
Have used several times now and they always do what they say they will do at the advertised price. Very good!
Helpful Report
Posted 1 year ago
I always have had my glasses re glazed by Newlenses. Completely satisfied with the quality, value and particularly the turn around. Never had any problems.
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Posted 1 year ago
A very cost-effective way of reglazing existing glasses and completed quickly. Communication always excellent.
Helpful Report
Posted 1 year ago
Newlenses.co.uk is rated 4.8 based on 1,763 reviews