Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,754 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Tell us how Newlenses.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic - my dog ate my new glasses and Newlenses sent a replacement pair at a discounted price - excellent customer service!!!”

Helpful Report

Posted 1 year ago

“Fantastic service and customer care.”

Helpful Report

Posted 1 year ago

“hello , I wanted to use a favourit frame of mine , I have not worn glasses since I had lense replacement on both eyes 6 years ago. my eyesight is deteriorating and reading now is quite a chalenge . SO! . I got a test and sent you my frames to get "reading only lenses (new script also sent . it may be "my replacement lenses? are hard to script? , but , my new reading glasses make very little difference to my reading ability before, I am dissapointed , in spite of being a fair price , hardly any help with reading vision .”

Helpful Report

Posted 1 year ago

“Really fabulous service. I had my Rayban sunglasses changed to varifocal lenses by them keeping exactly the same tint. Their communication was excellent, they were so helpful and speedy with answers to any questions I had. The whole process took less than 14 days. Also the price was much less than anyone on the High Street. Highly recommended”

Helpful Report

Posted 1 year ago

“Really efficient and fast service”

Helpful Report

Posted 1 year ago

“Did a fantastic job reglazing glasses that were already comfortable”

Helpful Report

Posted 1 year ago

“Efficient service. Highly recommended.”

Helpful Report

Posted 1 year ago

“Great service. Good price and above all the new lenses in my old frames are spot on.”

Helpful Report

Posted 1 year ago

“Have used several times now and they always do what they say they will do at the advertised price. Very good!”

Helpful Report

Posted 1 year ago

“I always have had my glasses re glazed by Newlenses. Completely satisfied with the quality, value and particularly the turn around. Never had any problems.”

Helpful Report

Posted 1 year ago

“A very cost-effective way of reglazing existing glasses and completed quickly. Communication always excellent.”

Helpful Report

Posted 1 year ago

“Glasses perfect. Can't fault these guys.”

Helpful Report

Posted 1 year ago

“Brilliant service sent three pairs which are varifocals and a high prescription received them back in eight days and really pleased lenses perfect and my old glasses look like new they have cleaned them up. Very competitive prices compared to high street but in my experience a higher quality of lens . Excellent customer service”

Helpful Report

Posted 1 year ago

“Excellent service Why go anywhere else”

Helpful Report

Posted 1 year ago

“Absolutely superb, again . This is the 6th time I have had my new lenses put in my fave glasses. Getting my glasses reglazed works for me and this company do a brilliant job. Each time they have not let me down . I have a tricky prescription and I am very pleased with the service they provide.”

Helpful Report

Posted 1 year ago

“Excellent service again from Newlenses, this is the third pair of varifocals they have done for me. Ordering is simple and my glasses came back in about ten days. No problems at all.”

Helpful Report

Posted 1 year ago

“Always use newlenses for my prescription glasses, always great customer service and quick turnaround. Enjoying my new varifocals!”

Helpful Report

Posted 1 year ago

“Great customer service had varifocal lenses fitted in two weeks to my frames at a very competitive price compared to High Street Optician prices I previously had new lenses fitted two years ago by this company both transactions went very smoothly”

Helpful Report

Posted 1 year ago

“Great service, quick efficient and great value. I've been sending my hand picked frame to them for 7years and never had a problem. I wish more companies were as god as them My lenses are quite complex varietals and reactolight and they are perfect every time. Richard of London”

Helpful Report

Posted 1 year ago

“Very easy to deal with, good communiction, positive price point and so far so good as I start to use verifocals for the 1st time.”

Helpful Report

Posted 1 year ago

Newlenses.co.uk is rated 4.8 based on 1,754 reviews