This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
New Venture Products Ltd
"Excellent colour and ease of brushing onto concrete garage floor, However I did encounter a problem in one area which I had sealed with 2 coats of 'Thompsons Waterseal', overnight the paint lifted and had to be scraped off. The area was cleaned and resealed and a coat of oil based floor paint applied, this covered the floor OK and the waterbased NVP applied on top.
Probably my fault for not reading instructions fully or the sealant hadn't dried thoroughly."
"The company provides a very efficient online ordering service with prompt delivery."
"Product as described. Promptly delivered"
"Good website with easy ordering process and reasonable prices. Dispatch was immediate and I received the well-packaged goods next day by a courier that provided a timed delivery slot with SMS updates. In summary, the perfect online shopping experience!"
"Great service with a rapid delivery, excellent."
"Order process was painless as usual. Top marks for delivery, ordered Thursday afternoon and arrived lunchtime on Friday."
"Excellent Service and Great Price, I will use you again, hope to be in touch soon."
"Very pleased with price and quick service and delivery a"
"No very helpful after sale. For whatever reason paint was delivered to billing address, called and tried to get help in reshipping as it a paint product that most couriers won't touch- no help really- wouldn't put themselves out."
We are very sorry to hear that you are not happy with our after sales service. The goods were delivered within 48 hours to the shipping address supplied which was also confirmed on two separate order confirmation emails. Once the goods had been delivered our courier's automated delivery system would not have been able to change the delivery address. We phoned you as soon as we received your message and supplied you with the names of suitable couriers as requested.
Posted 3 weeks ago
"Good service from sales department"
"The product is as expected. I have applied it where I needed it for and it works."
"I paid for a sample of 2 products and was pleased to receive same with a discount voucher for £5 which was applied to my subsequent purchase."
"My purchase has solved a long outstanding problem. I will remember you for the future."
"Absolutely perfect! Will recommend you to others!"
"It brings out the grain in oak wood very nicely."
"good product needs mixing well before use"
"The product was delivered on time and in good condition. It is extremely grungy stuff, goes on well and fills up any holes that may have developed in the previous flat roof covering. It looks good when applied and appears to be a good water repellent. We will soon see how good it is when we get the winter rain."
"Excellent service, product was competitively priced. Promptly dispatched and well packaged. Will use again."