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New Venture Products Ltd Reviews

4.9 Rating 1,909 Reviews

99 %

of reviewers recommend New Venture Products Ltd

Company Reviews

Product Reviews

4.9

Based on 1,909 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About New Venture Products Ltd:

New Venture Products specialise in supplying and distributing safety, security and protective paints and coatings to the trade and general public. New Venture Products has been selling Protectakote and now its sister product Safekote since 1998 and keep a large range of colours in stock for immediate delivery throughout the UK & Europe both by pallet and courier. New Venture Products also stock all the primers, thinners and application rollers required to get a professional result on most materials.

Visit Website

Phone:

01235427000

Email:

sales@newventureproducts.co.uk

Location:

Unit 8 The Glenmore Centre,
Grove Business Park,
Wantage
Oxfordshire
OX12 9GN

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New Venture Products Ltd 5 star review on 25th November 2023

New Venture Products Ltd 5 star review on 29th August 2023

New Venture Products Ltd 5 star review on 20th August 2023

Robert Reynolds

New Venture Products Ltd 5 star review on 11th July 2023

New Venture Products Ltd 5 star review on 4th June 2023

New Venture Products Ltd 5 star review on 9th May 2023

New Venture Products Ltd 5 star review on 9th May 2023

21

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poorly labelled items on website resulting in wrong item being ordered. The response from the company was essentially tough luck because tin opened. Zero help on finding correct product. Very poor customer service. Order cautiously!”

Posted 8 months ago

“Absolutely terrible. I still haven't received it and I'm being asked for a review. Major let down”

Posted 10 months ago

Your order was dispatched first class the same day you ordered it and should have been with you the next day. We are sorry Royal Mail let us both down but it is a shame you didn't let us know you hadn't received your order because we could have sent replacements out.

Posted 9 months ago

“The service was excellent, but product was extremely disappointing - the colour samples I paid for were a million miles away from the advertised product.”

Posted 1 year ago

“Product was delivered and the lid was not closed all round so obviously paint was lost.I phoned then as told sent an email with photos.NO REPLY.”

Posted 1 year ago

“Yet to receive the product”

Posted 2 years ago

We are very sorry to hear you haven't received your test sachets yet, they were sent on the 8th December by Royal Mail First Class but unfortunately with Covid, a shortage of drivers and the time of year Royal Mail are having some delays but they assure us they are doing everything possible to catch up.

Posted 2 years ago

“Still waiting for delivery”

Posted 2 years ago

“still waiting for delivery”

Posted 2 years ago

We are sorry to hear there have been problems with your delivery, we have contacted the courier and asked them to get it out to you asap. Sorry for the inconvenience caused.

Posted 2 years ago

“Still havent recieved it.”

Posted 2 years ago

“very helpful”

Posted 3 years ago

“very good service.”

Posted 3 years ago

“I am afraid I cant write a review as I have not received the products I ordered. It has been a slow delivery”

Posted 3 years ago

We are sorry to hear that you have not received your goods yet. Your order is out for delivery to you today and because of the bank holiday not being a working day it will actually be with you within the advertised delivery date range.

Posted 3 years ago

“I was asked to write a review before receiving my items - a bit presumptive, plus expensive postage seems to not match up with the delivery service/courier.”

Posted 3 years ago

We are very sorry to hear that you think £5.95 is expensive for a courier to deliver to Aberdeenshire, it is below what we are charged by our courier ParcelForce, liquids can not be sent in the post. Also because of your location deliveries do take a couple of days longer than usual.

Posted 3 years ago

“Product out for delivery since 29th June but still haven't received it.”

Posted 3 years ago

We are sorry to hear that there has been a problem with your delivery, the courier state they attempted delivery on the 2nd and have been waiting to hear back from you, we have now arranged for your order to be put back out for delivery tomorrow.

Posted 3 years ago

“I purchased the Anti-Slip decking Oil on the 5 May and paid for Zone 1 (1-2 days). Now I appreciate the current situation we are experiencing in this country, but I should not be charged for a service if the time lines are not met. Especially as I have still not received my product and it has nearly been a week!”

Posted 3 years ago

We are sorry to hear that you are not happy with the delivery of your parcel. Our website currently states both on the home page and at the checkout that there is currently a 4 -5 working day delay in the dispatch of all orders. Your parcel was actually sent within 36 hours of you making your order and is due to be delivered to you today which will be within two working days. Unfortunately the current lockdown is causing delays to all suppliers and serious problems within most of the courier networks so we would ask all customers to have some patience and understanding in these uncertain times.

Posted 3 years ago

“Unable to review haven't received product yet!”

Posted 3 years ago

We are sorry to hear that the courier has had some difficulties due to the high demand on the lead up to the bank holiday weekend but your parcel is shown as being out for delivery today.

Posted 3 years ago

“Still waiting for product i ordered”

Posted 6 years ago

We are very sorry to hear about the problem with your order, the courier has told us that they carded you on the 4th January at 15:17 and was waiting for you to contact them and arrange another delivery day. Unfortunately you did not include a phone number with your order but if you want to contact us we can arrange another delivery day for you.

Posted 6 years ago

“I am still waiting for it to arrive”

Posted 9 years ago

The signs were sent out by Royal Mail on the 11th (same day as ordering) by first class post, please check that the package is not at your local sorting office.

Posted 9 years ago

New Venture Products Ltd is rated 4.9 based on 1,909 reviews