North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,726 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 21st March 2026

Samantha P

North East Trophies 5 star review on 20th February 2026

C W

North East Trophies 5 star review on 27th December 2025

Godwin N

Lucy G

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived very quickly and order was spot on. Would definitely use again.”

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Posted 5 years ago

“I placed an order for a personalised wooden keyring on the Tuesday morning, by lunchtime i had received an email saying the order had been shipped. It arrived on Wednesday along with a packet of haribos. I was completely blown away with the price, speed of delivery and quality , not to mention the nice touch of the sweets. Would highly recommend and will definitely use again. Thank you so much.”

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Posted 5 years ago

Hello Alison, Thank you for your great photo and review, we are so glad to hear this was dispatched and arrived so promptly for you. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 5 years ago

“Arrived quickly and great value.”

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Posted 5 years ago

“Excellent just what I was looking for, the plates I ordered even came with a stick on reverse”

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Posted 5 years ago

“I ordered 2 lovely gifts, they arrived quickly and were just what I wanted. Thank you”

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Posted 5 years ago

“The medals I ordered were delivered very quickly, and looked brilliant, thank you!”

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Posted 5 years ago

“Very pleased with my order thank you”

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Posted 5 years ago

“absolutely fantastic service, and made a little lady very happy :)”

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Posted 5 years ago

“Trophies are just what what it said on the tin. Quick service and delivered earlier than expected which was a bonus. Excellent customer service. Can’t praise enough.”

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Posted 5 years ago

“Prompt delivery, exellent quality - will definitely order again!”

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Posted 5 years ago

“Fantastic customer service!”

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Posted 5 years ago

“I have placed an personalised order , a inscription medal , the quality of material is very good and the box is nice. I recommend Trophies as a trustful seller.”

North East Trophies 5 star review on 1st March 2021

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Posted 5 years ago

“Excellent quality,arrived in great time. Would order from them again”

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Posted 5 years ago

“Came out perfectly, very professional and prompt delivery”

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Posted 5 years ago

“This is the first time we have used North East Trophies and for our first HR Awards. I found them by chance online; they have a great www; I called them to clarify the process, got straight through and all questions answered. I got the artwork to them and placed the order. The next day I increased the order, paid over the phone and took delivery two days later. The trophies look wonderful, classy and were presented by the Chief Executive to worthy winners.”

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Posted 5 years ago

Hello Heather, Thank you for your great review and order. I'm so glad to hear your experience was so positive with both our website and customer service department. I'll be sure to pass your review onto the relevant departments. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 5 years ago

“I ordered an engraved glass,and it arrived within 2 days,and the engraving was exactly as shown in the picture,I’m very happy with it”

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Posted 5 years ago

“I ordered two trophies. One was spot on, really nicely done. The other had scratches on the trophy body but when this was brought to the attention of the company they quickly offered to send a replacement which my daughter was really happy with. Delivery was prompt and customer service very friendly and helpful. Would recommend buying from here.”

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Posted 5 years ago

Hello Ashley, Thank you for your honest review and order, I'm sorry to hear that you had a slight issue with one of the awards but also glad to hear this issue was resolved promptly for you. If we can ever be any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 5 years ago

“Very good!!”

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Posted 5 years ago

“Bought personally engraved champagne flutes for my son's wedding day. They are beautiful. Very helpful staff on the end of the phone. Very prompt with delivery. Will certainly go to then again.”

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Posted 5 years ago

Hi Sandra, Thank you for your great review and order, we are so glad to hear that you managed to find a gift for your sons special day on our site. We hope the celebrations go well once we are allowed! I'll be sure to pass your comments onto our sales team who will also be glad to hear this. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 5 years ago

“Excellent service, engraved glass award was perfect, well packaged and fast delivery”

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Posted 5 years ago

North East Trophies is rated 4.9 based on 3,726 reviews