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North East Trophies Reviews

4.9 Rating 3,658 Reviews
99 %
of reviewers recommend North East Trophies
Company Reviews Product Reviews
414
 Metrics Info
4.9
Based on 3,658 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read North East Trophies Reviews

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“Brilliant service, thank you so much! Great quality trophy at a great price and a really speedy turn around. Really pleased, thank you!”
Helpful Report
Posted 4 years ago
JAMES B
Verified Buyer
“Excellent service! I rang them up at midday when it was discovered we needed "runners up" medals for our presentation night the following day. Tom immediately explained all the options available and when I selected my choice of medal and ribbon cover, he informed me they would be ready by 4.30 that evening.. I received an email confirming my order, and another when my order was ready to collect. This is what excellent service looks like!”
Helpful Report
Posted 4 years ago
Good afternoon James, Thank you so much for your 5-star review! As a small business, we really appreciate it. We are so glad that you are happy with our service. I have passed on your positive feedback to Tom & he is very pleased that he could help you with your order. Kind regards, Michelle - NET
Posted 4 years ago
Mark G
Verified Buyer
“Nice quality trophy and love the fact that much of it is metal which gives it a premium feel for the money”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Thank you for your quick turnaround and understanding of our trophy delivery. The trophies were of great quality and packaged brilliantly. Staff were friendly and helpful and had great understanding of what we needed.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you so much for your 5-star review! As a small business, we really appreciate your positive feedback. We are so glad that you are happy with the quality of our products. We always strive for the best customer service so it is great to hear that you found us helpful & understanding. Kind regards, Michelle - NET
Posted 4 years ago
Anonymous
Verified Buyer
“Just what I ordered and it arrived within a couple of days”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you so much for your 5-star review! As a small business, we really appreciate every single one. We are so glad that you are happy with your order from us. Kind regards, Michelle - NET
Posted 4 years ago
Anonymous
Verified Buyer
“Really good to deal with, excellent product well-priced, especially with the amount of engraving compared with other companies. Arrived quickly too. Very happy!”
Helpful Report
Posted 4 years ago
Good morning, Thank you so much for your 5-star review! As a small business, we really appreciate it. We are so glad that you are happy with our products. It is great to hear that you are pleased with our prices & our engraving work. It makes us happy to read a review from a happy customer! Kind regards, Michelle - NET
Posted 4 years ago
Oriyomi O
Verified Buyer
“Excellent product and service”
Helpful Report
Posted 4 years ago
Good afternoon Oriyomi, Thank you so much for your 5-star review! As a small business, we really appreciate your positive feedback. We are so pleased to hear that you are happy with our service & with the product that you ordered from us. Kind regards, Michelle - NET
Posted 4 years ago
Anonymous
Verified Buyer
“Very happy - quick turn around and excellent trophies.”
Helpful Report
Posted 4 years ago
Fiona H
Verified Buyer
“Having dealt with NE Trophies a few times now over the last few years, I have always found them to be a pleasure to deal with. They are responsive on the telephone, always able to answer any questions, provide guidance with my order and send a proof and process the final item quickly and deliver swiftly.”
Helpful Report
Posted 4 years ago
Good morning Fiona, Thank you so much for your 5-star review! As a small business, we really appreciate it. Thank you for being such a great return customer. We are so glad that you have been happy to order from us on multiple occasions. It is lovely for us to receive such a brilliant review from you. We hope we can help you with another order in the future! Kind regards, Michelle - NET
Posted 4 years ago
Anonymous
Verified Buyer
“Very good communication about order”
Helpful Report
Posted 4 years ago
Good morning, Thank you for your positive review! We are so glad that you are happy with our communication with you regarding your order. We always strive for a 5-star review, so is there anything we could have improved upon to earn that 5th star from you? Please do let us know! Kind regards, Michelle - NET
Posted 4 years ago
Roger M
Verified Buyer
“Timely service.”
Helpful Report
Posted 4 years ago
Gary P
Verified Buyer
“As a first time user of NE Trophies, I was really impressed with the glasses I received.”
Helpful Report
Posted 4 years ago
Good morning Gary, Thank you so much for your 5-star review! As a small business, we really appreciate it. We're glad that you found us! It is so great to hear that you are impressed with our products. We hope that we can help you with another order from us in the future. Kind regards, Michelle - NET
Posted 4 years ago
Andrea B
Verified Buyer
“Great service. Good quality and reasonable price.”
Helpful Report
Posted 4 years ago
Good afternoon Andrea, Thank you so much for your 5-star review! As a small business, we really appreciate every single one. We are so glad that you are happy with our service, with the quality of our products & with our prices. Kind regards, Michelle - NET
Posted 4 years ago
Laura W
Verified Buyer
“I needed a special gift for a long-serving manager for an event at work and NET engraved a beautiful glass ornament at very short notice. It was beautiful and the service received was superb. Thank you!”
Helpful Report
Posted 4 years ago
Good morning Laura, Thank you so much for your 5-star review! As a small business, we really appreciate it. We are so glad that we could help you with the gift you needed. It is so great to hear that you are happy with our product & with our service. If you ever need another award, you know where we are! :) Kind regards, Michelle - NET
Posted 4 years ago
Susan M
Verified Buyer
“Ordered a glass award trophy. It was absolutely gorgeous and looked a lot more expensive than it was. Very pleased and would definetely use North East Trophies again :)”
Helpful Report
Posted 4 years ago
Good morning Susan, Thank you so much for your 5-star review! As a small business, we really appreciate every positive review from our customers. We are so glad that you are happy with our glass award. It means a lot to us to hear that you would use us again! We hope that we can help you with another order in the future :) Kind regards, Michelle - NET
Posted 4 years ago
FAO J
Verified Buyer
“Great service from proof of the design to completion and delivery. Would highly recommend NE Trophies”
Helpful Report
Posted 4 years ago
Good afternoon Janet, Thank you so much for your 5-star review! We are so glad that you are happy with our service. It is so great to hear that you would recommend us, it means a lot to us as a small business. Kind regards, Michelle - North East Trophies
Posted 4 years ago
Anonymous
Verified Buyer
“Very pleased with order.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you so much for your positive review. We are so glad that you are pleased with your order from us. Kind regards, Michelle - North East Trophies
Posted 4 years ago
Caroline K
Verified Buyer
“Really pleased with the look and quality of the trophy ordered. Item was ordered late, but it was produced and shipped extremely quickly to accommodate my urgent order, and was received in excellent time. Thank you to all at North East Trophies!”
Helpful Report
Posted 4 years ago
Good afternoon Caroline, Thank you so much for your 5-star review! We are so happy that you are pleased with our trophy. We are glad that your order arrived so quickly for you, we always try our best to help with urgent orders. You are very welcome, thank you for supporting us as a small business. Kind regards, Michelle - North East Trophies
Posted 4 years ago
Paul H
Verified Buyer
“Did a good job, very quick delivery. Very satisfied.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Exactly what I asked for, and it arrived very quickly!”
Helpful Report
Posted 4 years ago
North East Trophies is rated 4.9 based on 3,658 reviews
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