North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,699 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 20th February 2026

C W

North East Trophies 5 star review on 27th December 2025

Godwin N

Lucy G

North East Trophies 5 star review on 21st December 2025

Mr H C

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, product perfect and super fast turn around from placing order to delivery arriving”

Helpful Report

Posted 11 months ago

Hi Chris, Thank you so much for your kind words! We're absolutely thrilled to hear that you're happy with your order and the speedy delivery. It's always a pleasure to help, and we really appreciate your continued support. Looking forward to serving you again soon! Best regards, Louisa

Posted 10 months ago

“Fabulous medals and trophies. They arrived very quickly and are really good quality.”

Helpful Report

Posted 11 months ago

Hi Nicola, Thank you for your wonderful feedback! We’re so happy to hear that you’re pleased with the medals and trophies, as well as our quick delivery. Quality is very important to us, and it’s great to know we met your expectations. Thanks again Louisa

Posted 11 months ago

“Really good medals and amazing service!”

Helpful Report

Posted 11 months ago

Hi Serena, Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the medals and our service. Your feedback means a lot to us, and we hope to serve you again in the future. Kind Regards Louisa

Posted 11 months ago

“1 item was incorrect and replaced with minimum fuss and very quickly. Thanks”

Helpful Report

Posted 11 months ago

Hi Nicola, Thank you very much for your order and 5* review! We're so glad to hear that we were able to quickly and easily resolve the issue with the incorrect item. We always aim to make things right with minimal hassle, and we appreciate your understanding. Thanks again for your support, and we hope to serve you again in the future. Kind Regards Louisa

Posted 11 months ago

“excellent service!”

Helpful Report

Posted 11 months ago

Hi Nigel, Thank you for your 5* review. We're thrilled to hear you had an excellent experience with us. We truly appreciate your support and hope to serve you again soon. Thanks again Louisa

Posted 11 months ago

“Great personal service. We bought 5 trophies and they are a really good qulaity. Fast proofing for the engraving and we were able to collect quickly. Efficient, reasonable price and suoper easy to deal with over phone and by email. Will be back for more.”

Helpful Report

Posted 11 months ago

Hi Sarah, Thank you so much for your wonderful feedback! We’re so glad to hear that you were happy with the quality of the trophies, our fast proofing process, and the overall experience. It’s great to know that our personal service and communication made things easy for you. We truly appreciate your support and look forward to working with you again in the future for more trophies! Kind Regards Louisa

Posted 11 months ago

“Quick and easy to deal with. Quick delivery exactly what was ordered”

Helpful Report

Posted 11 months ago

Hi Daniel, Thank you for the positive feedback! We’re thrilled to hear that you found the process quick and easy, and that your order was delivered exactly as expected. We appreciate your support and look forward to assisting you again in the future! Thanks Louisa

Posted 11 months ago

“Fast next day delivery and the boxes were absolutely perfect for what I wanted, thank you.”

Helpful Report

Posted 11 months ago

Hi Imogen, Thank you so much for your kind words! We’re so glad to hear that the boxes were exactly what you were looking for and that our next-day delivery worked out perfectly. Your satisfaction means a lot to us, and we appreciate your support. We hope to serve you again soon. Thanks again Louisa

Posted 11 months ago

“Very good service”

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Posted 11 months ago

Hi Tom, Thank you for your 5* review. We’re thrilled to hear you had a positive experience with our service. We truly appreciate your support and look forward to assisting you again in the future! Thanks again Louisa

Posted 11 months ago

“Trophies were great, kids loved them”

Helpful Report

Posted 11 months ago

Hi Elizabeth, Thank you for the great feedback! We're so happy to hear that the trophies were a hit with the kids. It’s always rewarding to know our products bring joy. We appreciate your support and look forward to serving you again soon! Thanks again Louisa

Posted 11 months ago

“Was great thanks”

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Posted 11 months ago

Hi Melanie Thank you for the feedback! We’re so glad to hear you had a great experience. We appreciate your support and look forward to working with you again soon! Thanks again Louisa

Posted 11 months ago

“Efficient service, quick delivery and good quality trophies.”

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Posted 11 months ago

Hi Lucy, Thank you for your positive review! We're so glad to hear that you were happy with our efficient service, quick delivery, and the quality of the trophies. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Thanks again Louisa North East Trophies

Posted 11 months ago

“I bought 3 brass compasses each with a heart warming message inside the lid.1 for each of my children.The quality is really good even though they were made in China.”

North East Trophies 5 star review on 31st March 2025

Helpful Report

Posted 11 months ago

Hi Raymond, Thank you very much for your 5* review. We appreciate all feedback. Thanks again Louisa North East Trophies

Posted 11 months ago

“excellent service and great product”

Helpful Report

Posted 11 months ago

Hi Kashif, Thank you for the great feedback! We’re so glad to hear you’re happy with both our service and the product. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon! Thanks again Louisa North East Trophies

Posted 11 months ago

“As i dont live in the area, and fter a few phone calls regarding my crest for engraving, the work Lauren and Tom put in was second to none. Once I had the chance to come down to the North East for work, I was warmly welcomed by Tom and we worked out to what was best for me. After a considerable time and effort by Tom all was sorted with exceptional result. Customer service cannot be faulted Would not go anywhere else for trophies”

North East Trophies 5 star review on 30th March 2025

Helpful Report

Posted 11 months ago

Hi Craig, Thank you so much for your fantastic review! We’re delighted to hear that both Lauren and Tom were able to assist you and provide such exceptional service. It's wonderful to know that their dedication made a difference, and that Tom was able to work with you to get the perfect result. We truly appreciate your kind words and are so grateful for your trust in us. We’re honoured to be your go-to place for trophies, and we look forward to serving you again in the future! Many thanks Louisa

Posted 11 months ago

“Exceptional quality and value for money. First class customer service. Wouldn’t hesitate to recommend to others.”

Helpful Report

Posted 11 months ago

Hi Kelly, Thank you so much for your wonderful feedback! We’re thrilled to hear you’re pleased with the quality and value of our service. Providing first-class customer service is always our top priority, and it’s fantastic to know we’ve met your expectations. We truly appreciate your recommendation and look forward to serving you again soon! Thanks again Louisa North East Trophies

Posted 11 months ago

“Great service”

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Posted 11 months ago

Hi Natalie, Thanks so much for your 5* review! We’re glad to hear you’re happy with our service. We appreciate your feedback and hope to serve you again! Thanks again Louisa North East Trophies

Posted 11 months ago

“Great service as normal, they do what they say, very good”

Helpful Report

Posted 11 months ago

Hi Ian, Thank you so much for your kind words! We're thrilled to hear that you're consistently happy with our service. It's always our goal to deliver on our promises, and it's great to know we’re meeting your expectations. We appreciate your support and look forward to serving you again soon! Thanks again, Louisa North East Trophies

Posted 11 months ago

“Absolutely brilliant experience. Tom and Lou were very helpful. Very professional. My ideas and feelings were clearly depicted on the trophy. Recipients were very appreciative and felt they were the best Momentos to cherish. Thanks North East Trophies”

Helpful Report

Posted 11 months ago

Hi Jignesh, Thank you so much for order and your kind words! I'm thrilled to hear that you had such a brilliant experience with Tom and myself, and that your ideas were perfectly captured on the trophy. It’s wonderful to know that the recipients truly appreciated their awards and will cherish them. We’re grateful for your feedback and look forward to working with you again in the future. Thanks for choosing North East Trophies! Louisa

Posted 11 months ago

“I received excellent service from North East Trophies. Tom was extremely helpful. The product is of very good quality, also with the packaging was very good.”

Helpful Report

Posted 11 months ago

Hi Sailesh, Thank you for your order and fantastic review! We're so pleased to hear that Tom was able to provide excellent service and that you're happy with the quality of the product. We also appreciate your feedback on the packaging – we always aim to ensure everything arrives safely. Thanks again, and we look forward to working with you in the future! Warm Regards Louisa North East Trophies

Posted 11 months ago

North East Trophies is rated 4.9 based on 3,699 reviews