North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,664 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would recommend North East Trophies. Excellent customer service and good value, high quality shields.”

Helpful Report

Posted 6 years ago

“First class delivery”

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Posted 6 years ago

“We loved the trophies! Looked really good and exactly what we wanted. They came within the delivery time as well. Would definitely order form here again!”

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Posted 6 years ago

“No indication of fulfillment status or updates as things progress. It looks like I can track shipping progress on your website, but I can’t. This review Request came assuming I had received the product already—I have not”

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Posted 6 years ago

Good Morning Adrian I am so sorry about any issues you are having with delivery. I can see your order was being shipped over to China. International delivery from the UK can take between 7-21 days, however we did upgrade your parcel the the Express Tracked service which should mean it arrives much quicker than the 21 day estimate we gave. You can use the tracking number via the Royal Mail website which gives us all the tracking details and shows us that the parcel has already made it to China within 8 days and then 3 days to get cleared through China customs so should be with you very soon. Once again I apologise that you are having difficulty tracking your order, if you need any more help please let us know and we will do our best to help out. Have a great week. Kind regards Abby

Posted 6 years ago

“Order was delivered the next day. Excellent service. Pleased with quality and packaging. I’ve used these before and will use again Thankyou”

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Posted 6 years ago

“Really efficient service and great trophies at a good price. Have recommended them to several colleagues.”

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Posted 6 years ago

“I was very happy with my purchase and the customer service was great. Very pleased overall.”

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Posted 6 years ago

“Good price and Items arrived quicker than expected and were well packed. Will definitely be using NE Trophies again. highly recommend.”

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Posted 6 years ago

“I ordered a medal and trophy for my little boys's birthday party. It was so easy to order and came very quickly. The trophy was a little bit smaller than I expected but still good value for money. I know my son will happy when he gets it for winning!”

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Posted 6 years ago

“It was good and I liked the options of writing”

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Posted 6 years ago

“Very good and fast service.”

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Posted 6 years ago

“Excellent Service from start to finish - very happy with the product.”

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Posted 6 years ago

“Excellent service provided at very short notice for a local school. Looking forward to working with them again. Highly recommend.”

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Posted 6 years ago

“Fast service, the only quibble I had was having to stick the engraved label on myself, that should be an option during checkout in my opinion. Very pleased with the overall product/speed of service though.”

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Posted 6 years ago

“Fantastic service. Delivered quickly as required. Great customer service and exactly what I was looking for!”

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Posted 6 years ago

“Excellent service! Communicated that the product we wanted was not in stock - but they ordered it in, and put fast delivery on to ensure we received it in time for our event. The trophy itself looked fantastic.”

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Posted 6 years ago

“Absolutely fab service ordered 7pm on Monday night and was ready to collect by the Tuesday! Made an excellent Christmas present thank you very much”

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Posted 6 years ago

“Great service from start to finish.”

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Posted 6 years ago

“I really needed something quickly and the customer service was second to none. I managed to get a trophy personalised and collected within 24 hours. I couldn't thank the staff more.”

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Posted 6 years ago

“Fantastic Service :)”

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Posted 6 years ago

North East Trophies is rated 4.9 based on 3,664 reviews